Rupangi Brahmbhatt
Summary
To work in a dynamic and impact role that will offer the best opportunity to augment my skill set further and provides a platform where I can add maximum value to the organization.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Strategic Accounts Manager
eClinicalWorks Pvt. Ltd
Ahmedabad
12.2015 - Current
- Accountable for managing the accounts of 70 US providers and their clinics
- Perform SWOT and CAPA analysis of each client to formulate clinic success strategy
- Perform weekly KYC with each client to assist them in formulating customized business strategy
- Analyze client clinic workflow and recommend associate products as per the requirement
- Provide in and out client support by working with various internal teams
- Achievements :-
- Selected to present the SWOT analysis of a strategic client to the COO of the company
- Maintained a 100% positive satisfaction survey rate from my clients during the entire tenure
- Initiatives:-
- Initiated to become an SME for one of the modules in the EMR software
- Selected for managing the clients accounts coming from one of the major competitor of the company.
Client Relationship executive
Wipro Gurgaon
Gurgaon
05.2015 - 12.2015
- Provide client Assistance on product knowledge
- Provide Client awareness on associate products for efficient usage
- Assistance for product activation and post activation services
- Regular touch base with the clients to establish a long term relationship.
Education
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Bachelors - computer Applications
HL institute of
Computer Application Ahmedabad University
Bachelors - Computer Applications
01.2012 - 1 2015
Skills
Team developmentStrategic thinking and actingEthical practice and civic-mindedness)Management Skills (Building good working relationships with people at all levelsPrioritizing tasks effectively for myself and teamConsidering many factors in decision-makingKnowing the key principles of good communicationUnderstanding the needs of different stakeholders and communicating with them appropriatelyTaking care of the accountability of the assigned job)ProjectsHL Institute of Computer Application, AhmedabadFinal Year Project03/2014 – 03/2014Final year project(BCA) – Website management for purchase and production systemImprovised the currentWebsite and worked on linking the database with the websiteProvided inputs to improve the website layoutFor better customer interaction
Timeline
Strategic Accounts Manager
eClinicalWorks Pvt. Ltd
12.2015 - Current
Client Relationship executive
Wipro Gurgaon
05.2015 - 12.2015
Bachelors - Computer Applications
01.2012 - 1 2015
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Bachelors - computer Applications
HL institute of
Computer Application Ahmedabad University