To work in a dynamic and impact role that will offer the best opportunity to augment my skill set further and provides a platform where I can add maximum value to the organization.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Strategic Accounts Manager
eClinicalWorks Pvt. Ltd
Ahmedabad
12.2015 - Current
Accountable for managing the accounts of 70 US providers and their clinics
Perform SWOT and CAPA analysis
of each client to formulate clinic success strategy
Perform weekly KYC with each client to assist them in formulating customized business strategy
Analyze client
clinic workflow and recommend associate products as per the requirement
Provide in and out client support
by working with various internal teams
Achievements :-
Selected to present the SWOT analysis of a strategic client to the COO of the company
Maintained a 100%
positive satisfaction survey rate from my clients during the entire tenure
Initiatives:-
Initiated to become an SME for one of the modules in the EMR software
Selected for managing the clients
accounts coming from one of the major competitor of the company.
Client Relationship executive
Wipro Gurgaon
Gurgaon
05.2015 - 12.2015
Provide client Assistance on product knowledge
Provide Client awareness on associate products for efficient
usage
Assistance for product activation and post activation services
Regular touch base with the clients to
establish a long term relationship.
Education
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Bachelors - computer Applications
HL institute of
Computer Application Ahmedabad University
Bachelors - Computer Applications
01.2012 - 1 2015
Skills
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Timeline
Strategic Accounts Manager
eClinicalWorks Pvt. Ltd
12.2015 - Current
Client Relationship executive
Wipro Gurgaon
05.2015 - 12.2015
Bachelors - Computer Applications
01.2012 - 1 2015
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Bachelors - computer Applications
HL institute of
Computer Application Ahmedabad University