Rupanshi Mahindra
Chandigarh
Summary
"I am actively seeking an opportunity with a growth-oriented organization where I can further enhance my skills, expand my knowledge, and contribute to impactful projects. Open to diverse and challenging roles that offer learning, leadership, and career advancement potential."
Overview
2
2
years of professional experience
1
1
Certification
Work History
Field Service Coordinator
AVASO Technologies
MOHALI
11.2024 - Current
- Developed and coached technical staff to ensure a consistent focus on delivering a high-quality customer experience.
- Promoted a culture of teamwork and open, effective communication across regional teams to drive operational efficiency.
- Coordinated with the Global Service Center (Service Desk) to ensure timely assignment and coverage of dispatch tickets by appropriately skilled engineers.
- Partnered with the Talent Acquisition team to support hiring needs, from requirement gathering to participation in screening and vetting processes.
- Managed onboarding formalities and ensured that engineers were aligned with project-specific requirements before deployment.
- Assessed and enhanced the skill levels of existing field engineers, supporting creation of a regional skill heat map for strategic resource planning.
- Prepared and submitted project status updates and reports to stakeholders, highlighting progress, resource utilization, and potential risks or delays.
- Delivered project-specific training to regional engineers to ensure readiness and compliance with client expectations.
- Maintained awareness of upcoming job forecasts and matched skilled engineers to appropriate tasks to optimize service quality.
- Collaborated with the Regional Manager and Finance teams to track and process engineers’ monthly expenses, ensuring timely reimbursements and accurate reporting.
Sr Corporate Manager
HDFC Life
CHANDIGARH
06.2023 - 11.2024
- Serves customers by selling products and meeting customer needs. Provides historical records by maintaining records on area and customer sales.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Market Research Trainee (Internship)
HDFC Limited
07.2022 - 08.2022
- Research Topic: A Report on Comparative Analysis on Housing Loans of HDFC Limited with other Financial Institutions
Education
MBA - Capital Markets, Marketing and Finance
PANJAB UNIVERSITY
Chandigarh06-2023
B.Com - Economics Hons
PANJAB UNIVERSITY
Chandigarh10-2020
Skills
- Public Relations
- Time Management
- Effective Communication
- MS Office
Certification
- Aggregate: 96.0 / 100.0 Secured Grade A in Tally PRO course.
- LinkedIn Learning Certificate of Completion Online Marketing Foundation (2018) Course completed on Nov 2, 2021 at 8:22AM UTC 4 hours 43 min
Hobbies and Interests
Hobbies/Interests: Dancing, Bicycling
Accomplishments
- Award Sheet by Department of Youth Welfare, Panjab University.
- College Color and Certificate of Merit for representing the college in various cultural activities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Hindi
Native language
English
Advanced (C1)
C1
Interests
Dancing
Timeline
Field Service Coordinator
AVASO Technologies
11.2024 - Current
Sr Corporate Manager
HDFC Life
06.2023 - 11.2024
Market Research Trainee (Internship)
HDFC Limited
07.2022 - 08.2022
MBA - Capital Markets, Marketing and Finance
PANJAB UNIVERSITY
B.Com - Economics Hons
PANJAB UNIVERSITY
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