To use in born and acquired strength to survive accomplish individual goals and in the course, realize the organization as Administration executive in the field of personnel department.
Overview
15
15
years of professional experience
1
1
Certification
1
1
Language
Work History
Senior Process Associate
TATA CONSULTANCY SERVICES
10.2018 - Current
Current Job Profile: Manage the end-to-end death claims process, ensuring timely settlements and compassionate support to beneficiaries, with a strong understanding of UK insurance regulations and exceptional customer service skills.
Claims Processing: Handle all aspects of death claims from notification to settlement.
Documentation Review: Verify death certificates, policy details, and beneficiary information.
Customer Support: Provide empathetic support to beneficiaries.
Compliance: Adhere to UK insurance regulations and company policies.
Communication: Maintain clear communication with beneficiaries and internal departments.
Previous Job Profile:
KYC updating for Annuity accounts and dealing with
Accrued/suspended payments/OB/OPAL
Data Integration (maintaining & assuring the accuracy)
Tracing the customers with suspected information available
Achievements in TCS:
Trained new joiners.
Checking and auditing of the cases.
Floor Walking and providing technical support to the members.
Participating in extracurricular activity.
Awards & Recognition in TATA CONSULTANCY SERVICES:
BPS Star Performer Award once
Insurance Associate
PRUDENTIAL GLOBAL SERVICES PRIVATE LIMITED
04.2016 - 09.2018
Job Profile:
KYC updating for Annuity accounts and dealing with Accrued/suspended payments
Data Integration (maintaining & assuring the accuracy)
Tracing the customers with suspected information available
Executive
INDOCOM GLOBAL SERVICES PVT. LTD
03.2012 - 02.2013
Job Profile:
Conversion of Actual Data in Excel Sheet.
Scrutinizes The Data.
Rectify The Data Given Information.
All Other Miscellaneous Updating in the Excel.
Executive
ARYA COMMUNICATION & ELECTRONICS SERVICES PVT. LTD.
10.2010 - 02.2012
Job Profile:
Maintaining Collection file of Customers.
Tracking Material equipment on Daily Basis Circle wise.
Processing the Test Report updating the Excel Master file.
Updating the Swapping Report in the Excel Master.
All other miscellaneous updating in the Excel Master.
Education
CFA -
ICFAI
01.2013
MFA - undefined
ICFAI
01.2013
B. Com. - undefined
Mumbai University
03.2009
H. S. C. - undefined
Maharashtra Board
03.2005
S. S. C. - undefined
Maharashtra Board
03.2003
Skills
Accounting Packages: Tally ERP
Certification
Diploma in Advance Excel from NIIT Institute.
Interests
Helping others, Making Friends, Traveling, Playing Cricket and Swimming
DECLARATION:
I do hereby declare that the particulars of information and facts stated herein above are True, correct & complete to the best of my knowledge and belief. Place: MUMBAI, Rupesh A Gandhi. Date
Timeline
Senior Process Associate
TATA CONSULTANCY SERVICES
10.2018 - Current
Insurance Associate
PRUDENTIAL GLOBAL SERVICES PRIVATE LIMITED
04.2016 - 09.2018
Executive
INDOCOM GLOBAL SERVICES PVT. LTD
03.2012 - 02.2013
Executive
ARYA COMMUNICATION & ELECTRONICS SERVICES PVT. LTD.
L2 Desktop Support Engineer at Tata Consultancy Services – Toyota Financial Services BankL2 Desktop Support Engineer at Tata Consultancy Services – Toyota Financial Services Bank