RUPESH KOLAPKAR

JOB PROFILE - Contract Management

• Smoothly took over and streamlined the contract process from CDK to Genpact.
• SOP creation, updating, and validating with stakeholders in a timely manner.
• Processing customer contracts in a timely manner with more than 99% accuracy, and also resolving sales and billing team queries.
• Assisting in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to new team members on daily tasks, projects, and objectives.
• Coordinated with other departments to ensure smooth flow of operations
• · Proficient in utilizing Salesforce, SQT, FLASH, Microsoft applications.

JOB PROFILE-Contract Management, Accounts Receivable, Quote to Cash
h, SME.

• Contract keying handover from front office SMEs to CDK, Pune.
• Handling a Quote to Contract writing, keying, and Billing for North America and Canada business units.
• Review and roll call the contracts as per agreement schedule.
• Manage all types of disputes raised by the project manager, billing, and sales.
• Plan month-end activities from a financial close perspective every month.
• Review all aspects of contracts, including pricing, NSA Credit, to ensure compliance with Company policy.
• Collaborate with Business Teams, Compliance, and Legal to prepare a wide range of commercial contracts.
• Handling team queries as SME and reporting on month-end activities.
• Prepared several user guides, checklists, and updated them on time, sharing them among the team.
• Work directly with internal and external customers to resolve billing and contract problems/issues.

JOB PROFILE - Contract Creation Setup and Billing for NA Card.

• Responsible for creation and setup of customer contracts in SAP.
• Creation of billing on the Month End from Workday 1 to Workday 4 in SAP and SQL Database.
• Preparing Reconciliation of each Workday Billing and SQL Database.
• Creating the daily comparison and providing proper comments for variances of more than 10%.
• Preparing the Main bank Compare and providing appropriate comments on Workday 5 and 6.
• Point of contact for important and huge revenue clients like Midsouth Community and Mastercard EVP.
• Handling the entire Banking & Financial Institution Moves activity.
• Analysis and resolving client queries related to invoices
• Negotiate customer disputes to resolution and documents root cause
• Handling all the super user activities.

JOB PROFILE- Accounts payable, Vendor Reconciliation, and MIS Reporting – Damco Logistics.

• Vendor Reconciliation as per Statement of Accounts Provided by Vendor.
• Communication with Vendor regarding Disputed Invoices, if any.
• Follow up with the Operation Team for pending invoices.
• Manage vendor relations and ensure invoices get posted within SLA.
• Handling invoice verification task for APA countries: Indonesia, Singapore, Australia, Thailand, Vietnam, Philippines, New Zealand, Cambodia, and Malaysia.
• Processing into FACT SAP; Exception handling; 3-way match; Payment clearing.

MIS Reporting

• Preparation of Global workflow aging Report for group manager.
• Cleared Invoice timeliness report.
• SO creation timeliness report.
• Publish reports to Managers as per requirement.

JOB PROFILE-Order to Cash, Refund, and Adjustment

• Process transitioned from the American Automobile Association.
• Analyzed the credit on members' account/memberships.
• Refunds to customers' accounts through various modes via Cheque Issue, Online Transfer, and Credit Card Refunds.
• Adjustments and transfer to other (duplicate) memberships, if any.
• Associated with Bank of America, related to online home banking transaction of AAA.
• Working on the Disbursement Payment report of Bank of America.
• Auditing of transactions processed by the credit refund team.
• Worked on checks were returned due to NSF (non-sufficient fund), account closed, invalid account number, etc.
• Worked on client escalation.