Rupesh Kumar
Summary
Proactive IT Engineer with a strong focus on delivering technical support while driving network performance. Known for effective hardware troubleshooting and user training, committed to supporting organizational goals through innovative IT solutions. Resourceful IT Engineer skilled at exploiting available assets and optimizing resources to benefit companies of any scale. Eager to take responsibility for systems. Creative developer of cost-effective and customized solutions for all levels of technical problems.
Overview
2
2
years of professional experience
Work History
IT Engineer
Rupesh kumar
09.2023 - Current
- Managed IT support for end-users and resolved technical issues promptly.
- Configured and maintained network systems to ensure optimal performance.
- Assisted in troubleshooting hardware failures and coordinating repairs with vendors.
- Provided training sessions for staff on new technologies and software applications.
- Installed new hardware and software solutions in accordance with company standards.
- Trained staff on how to use various computer systems effectively.
- Resolved problems reported by end-users regarding their access to resources or applications.
- Prepared at-home remote access systems, onboarding new users and supporting existing remote workers.
- Managed the installation, maintenance, and troubleshooting of network systems and hardware.
Education
Bachelor of Arts - Political Science (Honors)
School of Open Learning
06-2024
12th -
Central Board of Secondary School
03-2021
10th -
Central Board of Secondary School
NEW DELHI03-2019
Cloud Computing -
Jetking Instituted
Skills
- Technical support
- Network configuration
- Hardware troubleshooting
- Software installation
- User training
- Problem resolution
Timeline
IT Engineer
Rupesh kumar
09.2023 - Current
Bachelor of Arts - Political Science (Honors)
School of Open Learning
12th -
Central Board of Secondary School
10th -
Central Board of Secondary School
Cloud Computing -
Jetking Instituted