Rupesh Pawar
Navi Mumbai
Summary
Dynamic IP Engineer with proven expertise at Vodafone Idea Pvt Ltd, excelling in IP troubleshooting and network configuration. Adept at incident management and optimizing routing protocols, I effectively resolve complex issues while ensuring customer satisfaction. Skilled in BGP and OSPF, I bring a proactive approach to enhancing network performance.
Overview
7
7
years of professional experience
Work History
SNOC CHM IP ENGINEER
Quess Client Name : Vodafone Idea Pvt Ltd
Pune
05.2025 - Current
- Troubleshooting and resolving IP-related issues.
- Configuring and optimizing IP routing and switching as per the MOP.
- Upgrading iOS on a router manually and with automation using SSH and Linux tools.
- Coordination with the Field Engineer to resolve the issue.
Network Engineer (L1)
Total IT Global
Mumbai
05.2024 - 05.2025
- Troubleshooting basic network issues and escalating complex problems to senior engineers.
- Assist senior network engineers with daily tasks and projects.
- Check the version, IP address and basic information in the router and update it to senior.
Desktop Support Engineer
3 i Infotech
Mumbai
05.2022 - 05.2024
- Installing security patches and updates manually on the system if the server team is unable to perform.
- Installing the operating system from a network drive.
- Followed up with customers on open issues, ensuring their satisfaction with the resolution.
Desktop Support Engineer
Total IT Global
Mumbai
02.2021 - 04.2022
- Managing incidents using the ServiceNow ticketing tool.
- Troubleshooting laptops and desktops, making necessary changes if required.
- Installing security patches and updates manually on the system if the server team is unable to perform.
Desktop Support Engineer
Compick Solutions
Mumbai
11.2018 - 01.2021
- Assembling a desktop.
- Upgrading desktops and laptops as required.
- Coordinating with vendors for repair work.
Education
BSC IT - Bachelor of Science in Information Technology
Rajiv Gandhi Clg
Navi Mumbai01-2018
Skills
- IP troubleshooting
- BGP
- Network configuration
- OSPF
- Incident management
- AWS services
Timeline
SNOC CHM IP ENGINEER
Quess Client Name : Vodafone Idea Pvt Ltd
05.2025 - Current
Network Engineer (L1)
Total IT Global
05.2024 - 05.2025
Desktop Support Engineer
3 i Infotech
05.2022 - 05.2024
Desktop Support Engineer
Total IT Global
02.2021 - 04.2022
Desktop Support Engineer
Compick Solutions
11.2018 - 01.2021
BSC IT - Bachelor of Science in Information Technology
Rajiv Gandhi Clg
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