SAFe 6 Certified POPM, Results-driven Business Analyst Consultant with 16 years of experience in conducting market research, analyzing business processes, and developing strategies to improve operational efficiency. Skilled in gathering requirements, creating detailed documentation, and collaborating with cross-functional teams. Strong background in data analysis, project management, and process improvement.
OS: Windows95/NT/2000/2003/2007/XP/7/8/10, DOS, Linux [Red Hat, Centos Ubuntu Kali], RHCS, Parrot
Programming Languages: C, Java, VB Script, SQL, XML, JSON, NoSQL, PL/SQL, HTML, CSS, Java Script, Salesforce.com, Visual Force, Lightning UIs
Salesforce: Sales/Service/Health/Marketing/Community Cloud, CPQ
Middleware: Web Services (SOAP, WSDL, HTTP), XML, LDAP Database: SQL DB, Oracle, My SQL, MS- Access, Mongo DB Application/ Web server: Tomcat, Apache, IIS, IVR
DevOps: COPADO, FLOSUM, Jira, GitHub, Git
Security Testing Tools: Nessus, Metasploit, Burp Suit, Wireshark, Nmap
Functional Testing Tools: Quick Test Professional/ UFT, Winrunner, Selenium
Performance Testing Tools: Load Runner, Jmeter, Badboy, SQL Profiler
API Testing Tools: SOAP UI, Postman
Project Management / Bug Tracking Tools: JIRA, Confluence, Quality Centre/ ALM, Test Manager 2012, VSTS, Bugzilla, Team Forge, Clear Quest.
Analytical & Visualisation Tool: Adobe Analytics, Salesforce Tableau, Informatica
Prototyping Tools: Balsamiq, Lucidchart Kissflow
Cloud Base Solution: Veeva, RIMS
CI/ Deployment Tools & Framework: Jenkins, Maven, VSTS, TestNG
Source Code Management: CVS, VSS, SVN, GIT.
MS Office & PM Tools: Excel, word, Power Point, Access, Visio
Business/Data Analytics – Quantitative and impact analysis, Business Process Mapping, Business case development, Analysis Planning and Monitoring, Elicitation, Requirements Life Cycle Management, Strategy Analysis, Requirements Analysis, validation and Design Definition, Solution Evaluation, Project management through JIRA under Agile and Waterfall model throughout SDLC.
NFR- Security, Legal, Compliance (PCI, RBI, etc.), SLA, Performance (Page load, Response time, etc.)
Quality Assurance - SQA Testing & Methodologies Test Plans, Cases & Processes, Regression & Negative Testing, UI & Compatibility Testing, Data Interface & Migration Testing, Performance/Load/Stress Testing Security Testing, Penetration Testing, Defect/Bug Tracking, Test Strategies & Coverage, QA & QC Standards
Project Coordination - Collaborating, executing and implementing projects
Group Leadership – Team building, motivating and mentoring