Rupinder Kaur
Bangalore
Summary
Accomplished professional with extensive experience in office management and employee engagement. Proven track record in streamlining recruitment processes and enhancing workplace culture. Skilled in travel coordination and compensation administration, fostering a productive environment while effectively resolving employee concerns. Committed to organizational success and team well-being.
Overview
13
13
years of professional experience
Work History
Executive General Administration
Air Asia Move
Bangalore
05.2021 - Current
- Manage the executive’s calendar, schedule meetings, and coordinate travel arrangement
- Manage office facilities, including maintenance, office safety, and ensuring a comfortable work environment.
- Serve as the point of contact between senior leadership and employee
- Lead recruitment efforts by coordinating job postings, interviews, and onboarding of new hires
- Promote employee engagement, satisfaction, and overall well-being
- Organize activities and events that promote the organization’s culture, values, and mission.
- Administer employee compensation and benefits programs.
- Address employee concerns or conflicts and ensure a fair resolution
- Maintain up-to-date knowledge of HR-related laws and best practice
Office Administration
Motherhood Hospital
06.2017 - 06.2020
- Coordinated meetings, events and conference calls including the hiring of catering services and arrangement of meeting space
- Set up travel arrangements, itineraries, airline reservations, shuttle service and hotel accommodations
- Handled office cash receipts and petty cash drawer
- Maintained and organized staff calendar / reminder system
- Prepared company literature, documentation, expense reports
Office Administration
Puruvankara Ltd
01.2017 - 06.2017
- Oversee the procurement of office supplies, equipment, capital equipment and services to support
- Supervise administration staff members (procurement officer, Hr officer, senior driver, and driver)
- Prepare daily, weekly and monthly report and updated calendar of appointment
Front office executive
Radha Regent Hotel
Bangalore
08.2013 - 12.2015
- Company Overview: Bangalore
- Pay visits to former, existing and potential Companies in view of entering contracts with them, especially commercial accounts
- Determine and recommend prospecting customers by analysing historical and other information, participation in conducting customer interview and preparing customer call analysis reports
- Define precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests
- Solicits group, individual, banquet and other function business directly and jointly with others through the execution of the action plan
- Provide after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary
- Bangalore
Front office Assistant
Lords Plaza Hotel
Bangalore
06.2012 - 07.2013
- Company Overview: Bangalore
- Handling the board line calls and transferring to concerned departments
- Maintaining the database of the employee numbers
- Passing on the information's as & when required to the various departments
- Keeping the sales team informed about the new sales leads
- Making reports for the revenue and room night's pickup and the number of reservations and cancellations made on a day
- Follow up with rate letters, BTC, credit list authorizations etc
- Other Front line operations like doing a check in/ checkout, posting invoices
- Arranging the transport for office drops and pickups
- Coordinating for the airport pickup by making a list of the airport pickup for the day and arranging accordingly
- Bangalore
Education
MBA - Human Resources Management
University of Madras
Chennai04-2022
Bachelor in Hotel Management -
Meerut University
01.2011
Intermediate -
Ascent Academy
01.2007
Xth -
St. Joseph English High School
01.2005
Skills
- Office management
- Calendar management
- Travel coordination
- Recruitment coordination
- Employee engagement
- Compensation administration
- Event planning
- Human resources management
Accomplishments
- Best performer certificate from Mr. Vikas Suri General Manager Lords Plaza Hotel.
- Best Performer for highest appreciation from guest certificate from General Manager Radha Regent Hotel.
Languages
Punjabi
First Language
Hindi
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Executive General Administration
Air Asia Move
05.2021 - Current
Office Administration
Motherhood Hospital
06.2017 - 06.2020
Office Administration
Puruvankara Ltd
01.2017 - 06.2017
Front office executive
Radha Regent Hotel
08.2013 - 12.2015
Front office Assistant
Lords Plaza Hotel
06.2012 - 07.2013
MBA - Human Resources Management
University of Madras
Bachelor in Hotel Management -
Meerut University
Intermediate -
Ascent Academy
Xth -
St. Joseph English High School
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