Summary
Overview
Work History
Education
Skills
Languages
Roles And Responsibilities
Personal Information
Timeline
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Rupinder Kaur

Rupinder Kaur

Beas

Summary

Dynamic sales consultant with a proven track record in delivering tailored travel experiences and achieving sales targets. Skilled in effective communication, customer service, and itinerary curation.

Overview

12
12
years of professional experience

Work History

Sr. Sales Consultant

Affixious Pvt.Ltd
12.2024 - Current
  • I am currently working here as a Sr. Sales Consultant.
  • Dealing with Gulf clients with complete holiday packages for Europe (Paris, Switzerland, Italy, Eastern Europe, Scandinavian parts), Australia, Canada, and the USA (East and West Coast), Asia (Thailand, Bali, Malaysia, Vietnam, etc.), and CIS countries (Georgia, Azerbaijan, Armenia, etc.).
  • Taking outbound and inbound calls, curating itineraries for 10 to 15 days, which includes day-wise tours, hotel stays, transfers, flights, etc.
  • Rigorous follow-up to get sales generated every month to meet the target.
  • Working with group tour packages and customized packages for Europe and the USA.
  • Dealing with B2B sales and B2C sales

Sales Consultant

Viva Holidays Pvt. Ltd
07.2019 - 11.2023
  • I worked here as a travel sales consultant for 5 years in holiday packages.
  • I was dealing with a UK-based client, facilitating them with holiday packages to different destinations, including flights, hotel stays, transfers, excursions, etc.
  • Dealt with short-haul and long-haul destinations, such as European countries and USA holiday packages to the East and West Coast. Asian countries like Thailand, Bali, and Malaysia. Singapore, Vietnam, etc. Worked with two different brands: Wowcher and Groupon, which are famous holiday brands in the UK.

Used to work on inbound and outbound calls

Customer Service Executive

IEnergizer
08.2018 - 04.2019
  • Company Overview: I worked as a Customer Support Executive in the process of Yatra.
  • I was part of the knowledge and escalation team, where I took escalation calls, provided customer resolutions, and carried their issues to a higher authority for customer delight.
  • Worked as a travel agent in the process of a Yatra.

Primary Teacher

DIPS SCHOOL RAYYA
07.2016 - 09.2017
  • Company Overview: (CBSE-authorized school)
  • Facilitating and studying students with special needs.
  • Planning of the UOI under six themes.
  • Curriculum planned and taught in these boards (CBSE, XSEED, IB, and Cambridge).
  • (CBSE-authorized school)

Primary Teacher

AKAL INTERNATIONAL SCHOOL BARUSAHIB
05.2013 - 06.2016
  • Company Overview: (IB-authorized school)
  • Facilitating and studying students with special needs.
  • Planning of the UOI under six themes.
  • Curriculum planned and taught in these boards (CBSE, XSEED, IB, and Cambridge).
  • (IB-authorized school)

Education

B.A. - Elective English, History, Sociology

G.N.D.U.
01.2018

Intermediate - Commerce

P.S.E.B.
01.2009

Matriculation - All Subjects

P.S.E.B.
01.2007

Diploma - Early years Teacher Training

Cambridge University

Skills

  • Hardworking nature
  • Consistency in performance
  • Flexible enough to work anywhere
  • Communication skills
  • Observations and presentation skills
  • Computer skills
  • Travel itinerary planning
  • Customer relationship management
  • Sales generation techniques
  • Market analysis
  • Destination knowledge
  • Conflict resolution

Languages

  • Hindi
  • Punjabi
  • English

Roles And Responsibilities

  • Facilitating and studying students with special needs
  • Planning of UOI under six themes
  • Curriculum planned and taught in these boards (CBSE, XSEED, IB, and Cambridge)
  • Worked as a knowledge and escalation team member, where I took escalation calls, provided customer resolutions, and carried their issues to a higher authority for customer delight
  • Helping clients get their itineraries prepared with their utmost requirements
  • Planning and scheduling their trips enhances my skills
  • Working with group tour packages and customized packages
  • Worked on B2B sales and even B2C sales

Personal Information

  • Passport number: R1390913
  • Wife Of: Mr. Mitesh Bawa
  • Date of birth: 03/04/92
  • Gender: Female
  • Nationality: Indian
  • Marital status: married

Timeline

Sr. Sales Consultant

Affixious Pvt.Ltd
12.2024 - Current

Sales Consultant

Viva Holidays Pvt. Ltd
07.2019 - 11.2023

Customer Service Executive

IEnergizer
08.2018 - 04.2019

Primary Teacher

DIPS SCHOOL RAYYA
07.2016 - 09.2017

Primary Teacher

AKAL INTERNATIONAL SCHOOL BARUSAHIB
05.2013 - 06.2016

B.A. - Elective English, History, Sociology

G.N.D.U.

Intermediate - Commerce

P.S.E.B.

Matriculation - All Subjects

P.S.E.B.

Diploma - Early years Teacher Training

Cambridge University
Rupinder Kaur