Rupinder Kumar
Brampton
Summary
Professional with a strong focus on safety and a background in customer service, warehouse management, and security services. I aim to succeed in all the positions/roles offered by utilizing my experience as a security staff, a Lead hand in Ecotex, a warehouse employee at Amazon, and my in-depth knowledge of customer service. Committed to upholding operational timetables, guaranteeing security, and providing top-notch community service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sofa by Stylish
Mississauga
09.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices, and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Professionally handled customer complaints.
- Helped customers find specific products, answered questions, and offered product advice.
Warehouse Associate
Amazon
Brampton
04.2023 - Current
- Managed order fulfillment responsibilities, ensuring accurate picking and packing of customer orders in a fast-paced warehouse environment.
- Collaborated effectively with team members to meet daily production targets and maintain a smooth workflow.
- Utilized effective communication and interpersonal skills to foster a positive working environment and facilitate seamless coordination.
- Adhered to strict safety protocols, ensuring a safe working environment for all associates and minimizing workplace accidents.
- Displayed exceptional attention to detail to maintain inventory accuracy and prevent order discrepancies.
Uber Driver
Uber
Brampton
06.2020 - 02.2024
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of interior and exterior of vehicle.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Managed customer complaints professionally and courteously.
- Provided helpful information about local attractions or points of interest upon request from customers.
Truck Driver
Truck Yard
Brampton
05.2022 - 04.2023
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
Warehouse Associate
Amazon
Bolton
05.2020 - 09.2021
- Received deliveries, scanned packages, and updated orders in the internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Handled order fulfillment duties by guaranteeing the precise selection and packing of customer orders within a lively warehouse setting.
- Teamed up harmoniously with colleagues to fulfill daily production goals and uphold an efficient workflow.
- Abided by rigorous safety guidelines, maintaining a secure working environment for all team members and lessening workplace incidents.
- Demonstrated outstanding attention to minutiae to sustain inventory precision and avert order discrepancies.
Lead Hand
Ecotex
Mississauga
02.2020 - 05.2020
- Performance check of Team Members
- Oversaw all aspects of fabric and clothing laundry inspections for hospital clients, ensuring adherence to quality standards and regulatory requirements.
- Led a team of inspectors, providing guidance, training, and motivation to achieve optimal performance levels and meet production targets.
- Conducted regular quality control audits, identifying issues and implementing corrective actions to maintain the highest quality standards.
- Collaborated with other departments to optimize workflow processes and improve overall efficiency.
- Coordinated with suppliers to ensure timely delivery of laundry items and resolved any discrepancies in inventory or orders.
- Implemented and maintained safety protocols, ensuring a safe work environment for all team members.
Education
Bachelor of Arts - Law And Justice
Baba Farid Law College
Faridkot, PunjabSkills
- Access Control: Demonstrated capability in controlling and monitoring access to restricted areas, maintaining security protocols, and preventing unauthorized personnel from entering secure zones
- Emergency Response: Experienced in participating in emergency operations, providing swift and effective responses to incidents, ensuring passenger safety, and minimizing disruptions
- Strong Attention to Detail: Ensuring accuracy in documentation and compliance with regulations
- Outstanding Communication and Interpersonal Skills: Fostering positive relationships with clients, colleagues, and supervisors
- Behavioral Analysis: Good at reading body language, behavior and de-escalating the situation
- Supervision & Leadership: Excel at taking leadership roles and taking charge of situations while keeping keen observation skills
- Friendly, Positive Attitude: Easily approachable and friendly with an optimistic mindset
- Reliable & Trustworthy: Highly trustworthy with sensitive, critical and integrity demanding jobs
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Sales Associate
Sofa by Stylish
09.2023 - Current
Warehouse Associate
Amazon
04.2023 - Current
Truck Driver
Truck Yard
05.2022 - 04.2023
Uber Driver
Uber
06.2020 - 02.2024
Warehouse Associate
Amazon
05.2020 - 09.2021
Lead Hand
Ecotex
02.2020 - 05.2020
Bachelor of Arts - Law And Justice
Baba Farid Law College
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