Rupinder Singh
Amritsar
Summary
Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to a Hospitality office long-term. Self-starting Front Desk Coordinator with five years of experience and training in leadership. Proactive problem-solver with dedication to individualized client relationships and workplace organization.
Overview
6
6
years of professional experience
Work History
Front Office Team Leader
Hotel bloom
02.2023 - 07.2023
- Motivated staff by setting goals, providing ongoing feedback and rewarding and recognizing employees.
- Interviewed, hired, coached and developed front office associates.
- Processed check-ins and check-outs, created reservations and processed special requests.
- Drove sales and maximized revenue by up-selling rooms and amenities.
Sales Executive
Wheelseye technology india pvt ltd
07.2022 - 01.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Receptionist
Hotel Sapphire
03.2017 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Ashoka Sen. Sec. School
Amritsar, Punjab INDIA04.2010
Skills
- Leadership and Change Management
- Compliance Requirements
- Work Orders
- Customer Service
- Mail Sorting
- Office Reception
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Front Office Team Leader
Hotel bloom
02.2023 - 07.2023
Sales Executive
Wheelseye technology india pvt ltd
07.2022 - 01.2023
Receptionist
Hotel Sapphire
03.2017 - 05.2022
High School Diploma -
Ashoka Sen. Sec. School
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