RUPINDERJEET KAUR
DUBAI
Summary
Enthusiastic and customer-focused professional with over 6 years of experience in both reception and telemarketing sales roles. Adept at managing front desk operations, addressing client inquiries, and providing outstanding customer service. Possesses a strong sales acumen with a proven track record of meeting and exceeding sales targets through effective telemarketing strategies. Demonstrates excellent communication skills, multitasking abilities, and a commitment to maintaining a positive and welcoming environment. Dedicated to contributing to team success and driving business growth through proactive sales initiatives.
Dedicated receptionist with strong communication and customer service skills, ensuring a welcoming environment and efficient call management.
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
1
1
year of professional experience
Work History
RECEPTIONIST
AL NAHDA
Dubai
03.2025 - Current
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- 3YEARS EXPERIENCE
- Visa Status: Own visa
- Nationality: INDIAN
TELE MARKETING SALES
Rupinder
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product's features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer's personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company's reputation
- Go the 'extra mile' to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
- 3years experience
CUSTOMER CARE REPRESENTATIVE
Rupinder
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication 'scripts' when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets 3year experience
Education
BBA -
Jodhpur International university
Intermediate -
High School -
Guru Nanak High School
High School -
Ganganagar High School
Skills
- Communication skills
- Teamwork skills
- Digital literacy
- Attention to detail
- Adaptability
- Time management skills
- Work ethic
- Customer service skills
Languages
English
Hindi
Punjabi
Personal Information
- Nationality: Indian
- Visa Status: Own Visa
Languages
Punjabi
First Language
English
Advanced
C1
Hindi
Upper Intermediate
B2
Timeline
RECEPTIONIST
AL NAHDA
03.2025 - Current
TELE MARKETING SALES
Rupinder
CUSTOMER CARE REPRESENTATIVE
Rupinder
BBA -
Jodhpur International university
Intermediate -
High School -
Guru Nanak High School
High School -
Ganganagar High School