Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rupinder Kaur Chawla

Faridabad

Summary

Highly organized and detail-oriented Executive Assistant with over 7.5 years of experience providing comprehensive support to senior executives. Adept at managing calendars, coordinating meetings, and handling confidential information with discretion. Proficient in Microsoft Office Suite and project management tools such as Asana and Trello. Known for exceptional communication skills, both written and verbal, and the ability to multitask effectively in fast-paced environments. Demonstrated ability to anticipate needs, solve problems proactively, and ensure the smooth operation of daily activities. Committed to enhancing executive productivity and facilitating seamless office operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

SME Business Service Support

British Telecom
02.2020 - Current
  • Managing manager’s inbox
  • Offer extensive assistance to senior executives by handling calendar management, organizing meetings, and arranging travel plans
  • Tracking, monitoring and ensuring completion of open action items within timelines
  • Act as main liaison between executives and internal/external stakeholders, ensuring clear and prompt communication on behalf of executive team.
  • Maintain confidentiality of highly sensitive information
  • Maximize productivity rates by proactively providing feedback on operational concerns.
  • Ensure Follow-through of all discussed items in meetings, with updates being incorporated into reports
  • Produced accurate files, updated spreadsheets and drafted presentations to support Management
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
  • Checking quality of work processed by Associates
  • Type up notes, emails, presentations and reports; circulate and file information effectively
  • Collaborate with Top Level Management to effectively manage their schedule and ensure they are thoroughly prepared for all meetings.

Associate

British Telecom
11.2016 - 01.2020
  • Greeting and Attending Visitors, Candidates, and Vendors
  • Attending to candidates, coordinating with HR for Interviews.
  • Coordinating with Finance Team.
  • Helping in providing access to visiting employees who visited us from other locations within or outside India.
  • Report, analyze and resolve system, customer and operational issues that impact service quality. Strive to provide all customers with outstanding customer experience
  • Expertise in report preparation and communication with senior staff and clients.
  • Facilitating communication across departments with discretion and professionalism.
  • Recording notes and dictation, creating MOMs, managing calendars, generating reports, and facilitating travel arrangements including room bookings
  • Facilitating training and development by monitoring competency grids and identifying training needs for skill up gradation; working with subject matter experts to develop customized training programs to meet identified needs
  • Driving continuous improvement by gathering and acting on feedback from stakeholders across organization

Education

Master of Commerce -

IGNOU
Delhi

Bachelor of Commerce -

Mata Sundri College, DU
Delhi

Skills

  • Time Management: Prioritizing tasks and managing executive's schedule
  • Multitasking: Handling multiple tasks simultaneously without compromising quality
  • Verbal Communication: Clear and concise communication with executives, staff, and external partners
  • Written Communication: Proficient in writing emails, reports, and other documents
  • Office Software: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software
  • Critical Thinking: Analysing problems and developing effective solutions
  • Adaptability: Quickly adjusting to new situations and challenges
  • Attention to Detail: Ensuring accuracy in all tasks, from scheduling to document preparation
  • Relationship Building: Establishing and maintaining positive working relationships
  • Discretion and Confidentiality: Handling sensitive information with care
  • Initiative: Proactively identifying needs and taking action without being prompted
  • Budgeting and Book Keeping: Assisting with budget preparation and expense tracking with accounting skills
  • Event Planning: Organizing meetings, conferences, and other events efficiently
  • Resourcefulness: Finding ways to solve issues and improve processes with limited resources

Certification

• Managing Team Conflict
• Emotional Intelligence- Aspiring Manager
• Addressing Unconscious Bias As a Leader • Develop Conflict Management Skills
• High-Stakes Communication
• Working on Cross-Functional Team
• Project Management- Simplified
• Excel- Charts in Depth
• Creating and giving Business Presentations • Business Writing Principles
• PowerPoint- Designing better slides

Timeline

SME Business Service Support

British Telecom
02.2020 - Current

Associate

British Telecom
11.2016 - 01.2020

Master of Commerce -

IGNOU

Bachelor of Commerce -

Mata Sundri College, DU

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Rupinder Kaur Chawla