Rusavantha Kumar N
Agency Manager
Bengaluru ,Karnataka
Summary
Driven general insurance sales with 8 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
11
11
years of professional experience
6
6
Languages
Work History
Agency Manager
Manipalcigna Health Insurance Company Limited
Bengaluru
12.2023 - Current
- Implemented targeted marketing campaigns to generate new business leads and increase market share within the region.
- Fostered strong relationships with community partners, participating in local events to increase brand awareness and promote the agency''s commitment to customer satisfaction.
- Optimized resource allocation by monitoring agent productivity levels and adjusting staffing as needed for maximum efficiency.
- Led monthly team meetings to review performance metrics, address challenges, and celebrate successes as a cohesive unit.
- Optimized policy renewal processes to ensure timely updates of coverage terms and maintain high retention rates among existing clients.
- Implemented cross-selling initiatives that increased sales of ancillary products alongside primary policies for added revenue streams.
- Defined clear targets and objectives and communicated to other team members.
- Cross-sold insurance products to existing clients to reach sales targets.
Sales Associate
Future Generali India Insurance Company Ltd
Mysore
11.2020 - 05.2023
- Approached potential clients by using direct marketing mailings and phone contacts.
- Maintained high standards of customer service by building relationships with clients.
- handle direct marketing and agency marketing
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Obtained underwriting approval by completing application for coverage.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
- Investigated and processed claims swiftly to keep customers satisfied.
Senior Insurance Representative
CHOLAMANDALAM MS GIC LTD
07.2016 - 10.2020
- PAN India Achievers' Galaxy award ( Tractor Business ) 4 Times .
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Maintained directly to the market ex: auto stand ,vehicle stands showroom sale persons , finance persons , Doctors ext....
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by [60]%.
- upsold additional products and services after identifying customer needs and requirements.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed comprehensive marketing plans to promote insurance products to potential clients.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Motor Insurance Surveyor and Loss Assessor
Covenant Insurance Surveyors & Loss Assessors Pvt Ltd Chennai
03.2015 - 03.2016
- Completed 124 leads on Month of MAY-2015
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Conducted thorough property investigations to identify and classify damages for customer claims
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims
Quality Controller
REI ELECTRONICS Pvt.Ltd.MYSORE
08.2013 - 02.2015
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Calibrated instruments and scales in production area and quality lab.
- Evaluated quality problems and performed assessments to identify and resolve issues.
Education
ITI FITTER - JSS.Industrial Training Institute Chamarajanagar
Sri Chowdeswari High School
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Kannada
Advanced (C1)
Tamil
Advanced (C1)
Malayalam
Intermediate (B1)
Telugu
Advanced (C1)
Timeline
Agency Manager
Manipalcigna Health Insurance Company Limited
12.2023 - Current
Sales Associate
Future Generali India Insurance Company Ltd
11.2020 - 05.2023
Senior Insurance Representative
CHOLAMANDALAM MS GIC LTD
07.2016 - 10.2020
Motor Insurance Surveyor and Loss Assessor
Covenant Insurance Surveyors & Loss Assessors Pvt Ltd Chennai
03.2015 - 03.2016
Quality Controller
REI ELECTRONICS Pvt.Ltd.MYSORE
08.2013 - 02.2015
ITI FITTER - JSS.Industrial Training Institute Chamarajanagar
Sri Chowdeswari High School
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