Rushabh Bansode
Badlapur
Summary
Operations professional with a proven track record in optimizing processes and driving efficiency. Demonstrated expertise in team collaboration, strategic planning, and achieving measurable results. Adaptable to changing needs and experienced in leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Known for enhancing operational performance through dependability and a results-driven approach.
Overview
4
4
years of professional experience
Work History
OPERATIONS MANAGER - Points for Good
STRATEGIC CARAVAN INTERNATIONAL PVT LTD
01.2021 - Current
- Certified Loyalty Marketing Professional with expertise in operations, transaction management, CRM, and donor engagement
- Skilled in payment gateway oversight, donor issue resolution, and reconciliation
- Proficient in donor database management, data security, and program data integration
- Experienced in platform development, IT coordination, and API integrations
- Successfully manage 16 charities & 8 program partners while driving new partner onboarding
- Adept at optimizing processes, ensuring compliance, and enhancing platform efficiency
- Liaise with the finance department to address pending payments for charities and program partners
- Train new team members on processes and operations
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
DEPUTY MANAGER BAND 1
ICICI BANK PVT LTD
01.2019 - 01.2020
- Managing the International Customers (UAE)
- Providing the services and solving their Queries
- Also selling the Products like FD,RD,Home Loan,Mutual Funds
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Line Haul Assistant
JMS LOGISTICS & EXPRESS PVT LTD
01.2019 - 12.2019
- A. Oversee the Daily Couriers and complaints resolution
- B. Manage Customer response and CRM.
- d. Tracking the Couriers. Clearing the couriers from the warehouses & Branches. e. Handling the process First mile Pick up to Last Mile Pick up.
Education
Data Science Pro Degree -
IMARTICUS LEARNING
01.2021
MMS - Operations Management
MUMBAI UNIVERSITY
01.2019
BE - Electronics & Telecommunications
MUMBAI UNIVERSITY
01.2017
Diploma - Electronics
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
01.2014
Skills
- Operations oversight
- Payment processing and data oversight
- Customer service expertise
- Process improvement strategies
- Content marketing management
- Data analysis expertise
- Administrative management
- Strategic problem resolution
- Collaborative relationship management
- Proficient multitasking abilities
- Meticulous quality assurance
- Team leadership
- Critical thinking in problem-solving
- Customer service
- Operations management
- Problem-solving
Accomplishments
- Holder of First rank in Throw Ball in SSC
- Holder of First Cash Prize in Diwali 2K17 in MMS
- AGS (Academic General Secretary) of MMS Department
Languages
English
Marathi
Hindi
Training
- Attended 'International Conference' in MMS
- Attended 'International Conference' in BE
- Participated in CSR activity like 'Ganesha Exhibition', 'Rally for River' in MMS
- Participated in 'Marathon' held at SIES in MMS
- Attended 'Home Automation' Workshop in Diploma
- Attended 'Hacking Workshop' in Diploma
Hobbies and Interests
- Carom
- Chess
- Cricket
Internships
- Company Name - BARC
Duration - 1 Month
Project - Speed Control of Servomotor using ADUC7020.
- Company Name- RCF
Duration - 1 Month
Project - Study of Purchase Management at RCF.
- Company Name - JMS Logistics & Express PVT LTD
Duration - 1 Month
Project-Study of Streamlining of Branch Operations at JMS Logistics & Express PVT LTD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Operations oversight
Customer service expertise
Customer service Operations management Problem-solving
Process improvement strategies
Payment processing and data oversight
Data analysis expertise
Software
Sendgrid
Razorpay
TextLocal
Mailjet
Ocoya
Superadmin
Vi Power
Excel
Canva
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
OPERATIONS MANAGER - Points for Good
STRATEGIC CARAVAN INTERNATIONAL PVT LTD
01.2021 - Current
DEPUTY MANAGER BAND 1
ICICI BANK PVT LTD
01.2019 - 01.2020
Line Haul Assistant
JMS LOGISTICS & EXPRESS PVT LTD
01.2019 - 12.2019
Data Science Pro Degree -
IMARTICUS LEARNING
MMS - Operations Management
MUMBAI UNIVERSITY
BE - Electronics & Telecommunications
MUMBAI UNIVERSITY
Diploma - Electronics
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
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