To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Owner
Shree Lalji Perfumes
10.2023 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Sales Manager
Shivaansh Jewellers
02.2019 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Established and cultivated solid business relationships with new or existing customers.
Built relationships with customers and community to establish long-term business growth.
Directed sales support staff in administrative tasks to help sales reps close deals.
Store Manager
Flexi Foams Ltd
06.2011 - 01.2019
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Supervised guests at front counter, answering questions regarding products.
Operations Executive
Religare Securities Ltd
11.2010 - 05.2011
Collaborated on operational support tasks to achieve common goal.
Efficiently and effectively identified and solved all problems that impacted direction of business.
Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Reported issues to higher management with great detail.
Operations Executive
Sski Securities Ltd (Sharekhan)
07.2004 - 10.2010
Collaborated on operational support tasks to achieve common goal.
Efficiently and effectively identified and solved all problems that impacted direction of business.
Oversaw projects to help goals, tasks and milestones align with organizational strategy.
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.