Rushabh Vora
Mumbai
Summary
Overall 12 Years of experience in Human Resource domain. A seasoned Human Resources professional with human relations capabilities backed up with strong exposure to stakeholder management. An experienced Senior Manager with a demonstrated history of working in the Travel, Publishing, F&B, BFSI and NBFC industry. A complete people's person skilled in Change management, Team management, interpersonal, communication (both verbal and written), engaging with employees, etc
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager - HR
Centrum Group (Club7 Holidays Pvt Ltd)
Mumbai
12.2023 - Current
- Recruitment & Onboarding: Design job descriptions, hire staff, and develop onboarding processes.
- Employee Records Management: Maintain accurate and confidential employee records.
- Networking: Effectively manage and complete multiple projects (HRIS, Recruitment, Group Mediclaim, etc.) through strategic networking and collaboration.
- Employee Relations & DEI: Address grievances and foster a positive culture by hiring fresh & young minds and ensuring inclusive culture by maintaining decent gender ratio.
- Implementing HRIS:
- Needs Assessment & Vendor Selection: Determine HRIS requirements, Choose and manage an HRIS vendor.
- Data Migration: Transfer and validate employee data.
- System Implementation: Plan, execute, and troubleshoot the rollout.
- Training: Train staff and provide ongoing support.
- System Maintenance: Update and maintain the HRIS.
- Reporting & Analytics: Use the HRIS for reporting and data analysis.
Manager - HRBP
Crimson Interactive
Mumbai
10.2021 - 12.2023
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Developed and maintained relationships with stakeholders
- Conduct regular meetings with respective business units for frequent touch points
- Conduct pro-active catch ups with employees – 45 every month
- Manage and resolve complex employee relation issues, and conducts effective, thorough, and objective investigations
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Conduct induction for international/expatriate employees.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Deputy Manager
Chaayos
Mumbai
03.2020 - 09.2021
- Stakeholder Management - Scoring 100% NPS for April'21 & May'21 and averaging 92% NPS for Jan'21 – Jun'21 - Highest PAN India
- Contributed to the successful launch of multiple new cafes by efficiently managing and completing all hiring processes.
- Coached and mentored junior staff to improve performance, resulting increase in productivity
- Utilized problem-solving and critical thinking skills to identify and address root causes of issues
- Managed conflict resolution between team members, resulting in improved communication and collaboration.
HRBP – Assistant Manager
EBIXCASH World Money Ltd
Mumbai
02.2015 - 02.2020
- Stakeholder Management – Communicating the stakeholders in business about open positions
- Talent Acquisition and Retention – Performed End to End recruitment
- Understanding business requirement, closing positions in stipulated time frame
- HR Analysis – Maintaining manpower headcount against the approved manpower and constantly coordinate with respective stakeholders for any additional requirements
- Established engagement calendar & driving celebration activities
- HR Compliant – Taking care of terminations & absconding cases
- HRIS - Responsible for driving HRIS software for region.
Assistant Manager
Ferriswheel Pvt Ltd
Mumbai
07.2014 - 01.2015
- HR Generalist - Managing end to end HR functions
HR Operations - Officer
ICICI Bank Ltd
Mumbai
05.2012 - 07.2014
- Managed and oversaw the daily operations of the employees, including PF, Payroll inputs, etc
Education
Executive Development Program in HRM: Human Resources Development -
XLRI in Collaboration With SHRM
04.2018
MBA: Human Resources Management -
Welingkar Institute of Management
07.2014
Bachelors in Commerce -
Mithibai College
03.2011
S.S.C -
Maharashtra Board - Mumbai
03.2006
Skills
- Stakeholder Management
- Interpersonal Skills
- Change Management
- Team handling
- Strategic planning
- Employee Relations
- Diversity initiatives
- Recruitment and hiring
Certification
Linkedin Certificates
HR as a strategic BP
SHRM - CP
Generative AI in HR
HR Foundation - Core human Resources
Personal Information
Gold medalist in Volleyball
Huge Cricket & Virat Kohli fan
A movie buff
Timeline
Senior Manager - HR
Centrum Group (Club7 Holidays Pvt Ltd)
12.2023 - Current
Manager - HRBP
Crimson Interactive
10.2021 - 12.2023
Deputy Manager
Chaayos
03.2020 - 09.2021
HRBP – Assistant Manager
EBIXCASH World Money Ltd
02.2015 - 02.2020
Assistant Manager
Ferriswheel Pvt Ltd
07.2014 - 01.2015
HR Operations - Officer
ICICI Bank Ltd
05.2012 - 07.2014
Executive Development Program in HRM: Human Resources Development -
XLRI in Collaboration With SHRM
MBA: Human Resources Management -
Welingkar Institute of Management
Bachelors in Commerce -
Mithibai College
S.S.C -
Maharashtra Board - Mumbai
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