Rushabh Zanwar
Senior Associate
Pune
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
4
4
Certificates
3
3
Languages
Work History
Senior Associate
Amazon
Banglore
02.2022 - 02.2023
- Worked varied hours to meet seasonal and business needs.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Promptly mediated disputes between associates to promote better collaboration and avoid work disruption.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Served as keyholder, overseeing business opening and closing operations.
- Trained and supported new team members, maintaining culture of collaboration.
- Maintained confidentiality on projects, with clients and regarding corporate data to alleviate data breaches.
- Managed customer relations through communication and helpful interactions.
- Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
- Liaised with customers to assist with computing operations and resolve concerns.
Portfolio Manager
Squareyards
Pune
09.2021 - 01.2022
- Developed rebalancing strategies to minimize risk exposures.
- Developed and presented proposals for new investments.
- Recommended investment strategies to meet client financial objectives.
- Communicated market developments, portfolio changes and annual performance information to clients.
- Oversaw high-volume accounting operations with 15 - person team focused on efficient budget administration and other financial management needs
Audit Manager
GSAM & Co.
Pune
08.2019 - 09.2021
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Analyzed accounting systems for efficiency and effectiveness.
- Facilitated internal audits and prepared detailed reports on findings.
Business Development Associate
BYJU's
Aurangabad
02.2019 - 07.2019
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Used SalesForce to handle current portfolio and prospective leads.
- Engaged with customers to build business relationships.
- Managed needs of more than 100 customers at once using strong prioritization and multitasking abilities.
- Engaged with customers to build business relationships
Accounts Associate
G N Mantri & Associates
Pune
06.2016 - 12.2018
- Used accounting software to prepare weekly and monthly financial reports.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Contributed to department projects, documentation, general analysis and testing.
- Reviewed issues, analyzed and interpreted data and determined corrective action.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Customer Support Specialist
Amazon Development Centre
Pune
01.2016 - 06.2016
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
- Maintained and managed customer files and databases.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
MBA - Finance
AISSMS Institute Of Management
Pune, INDIA 10.2021 - Current
Master of Arts - History
Indira Gandhi National Open University
Pune, INDIA 07.2019 - 07.2021
Master of Arts - Economics
Indira Gandhi National Open University
Pune, INDIA 06.2017 - 06.2019
Master of Commerce - Finance
MAEER'S MIT
Pune, INDIA 06.2015 - 06.2017
Bachelor of Commerce - Accounting And Finance
Smt. L.R.T.C.C
Akola, INDIA 06.2012 - 06.2015
Maharashtra HSC - Commerce
Smt. L.R.T.C.C
Akola, INDIA 05.2011 - 05.2012
Maharashtra SSC -
Sacred Heart English High School
Hingoli, INDIA 03.2009 - 06.2010
Skills
Auditing
Result interpretation
Presentation skills
Due diligence
Financial analysis and reporting
Taxation
Account Reconciliation
Financial Management
Customer service orientation
Certification
Licensed Business Correspondent
Additional Information
• Gender: Male
• DOB: 18th April 1995
• Marital Status: Unmarried
Timeline
Power BI Training - [30 Hours]
01-2023
Basics Of Tableau
01-2023
Senior Associate
Amazon
02.2022 - 02.2023
MBA - Finance
AISSMS Institute Of Management
10.2021 - Current
Portfolio Manager
Squareyards
09.2021 - 01.2022
Audit Manager
GSAM & Co.
08.2019 - 09.2021
Master of Arts - History
Indira Gandhi National Open University
07.2019 - 07.2021
Business Development Associate
BYJU's
02.2019 - 07.2019
Licensed Business Correspondent
02-2019
Master of Arts - Economics
Indira Gandhi National Open University
06.2017 - 06.2019
Certified Insurer, ICICI Prudential Life Insurance Company Limited
06-2017
Accounts Associate
G N Mantri & Associates
06.2016 - 12.2018
Customer Support Specialist
Amazon Development Centre
01.2016 - 06.2016
Master of Commerce - Finance
MAEER'S MIT
06.2015 - 06.2017
Bachelor of Commerce - Accounting And Finance
Smt. L.R.T.C.C
06.2012 - 06.2015
Maharashtra HSC - Commerce
Smt. L.R.T.C.C
05.2011 - 05.2012
Maharashtra SSC -
Sacred Heart English High School
03.2009 - 06.2010