Rushali Jain

• Created dynamic graphics to accompany blog posts.
• Applied current editing and photography tools to tell great stories.
• Generated multiple daily new blog posts by monitoring industry news and cultivating sources.
• Creating content and regular posting and Creating videos of recipes.
• Reviewing new places and giving honest reviews.
• Took photos of food subjects and edited according to blog needs.
• Researched about the food before writing blog posts about it.

Content Moderation Experience:

• Evaluated and moderated user-generated content on Google to uphold content policies and community standards.
• Maintained an accurate record of content reviews, consistently achieving a high accuracy rate.
• Provided prompt feedback and warnings to content creators when policy violations occurred, promoting a safer online environment.
• Collaborated closely with the content policy team to refine guidelines, aligning them with evolving online trends and user behavior.
• Actively engaged in team meetings and training sessions to remain current with policy updates and content moderation best practices.
• Advertisement Landing Page Reviewer's Responsibilities:
• Reviewed advertisement landing pages based on client-provided guidelines.
• Ensured compatibility with our ad network and landing page standards.
• Consistently delivered accurate content reviews, prioritizing logical and meaningful assessments.
• Conducted a comprehensive data review, maintenance, and curation to uphold data integrity.
• Proficiently proofread, reviewed, and edited documents to ensure precise grammar and content usage, resulting in high-quality output.

Research Analyst

• Conducted in-depth market research within a specific industry/sector, analyzing consumer behavior, market dynamics, and competitive trends.
• Utilized statistical models to analyze extensive datasets in order to extract valuable insights.
• Applied data mining techniques to extract valuable insights from extensive datasets.
• Achieved significant results by implementing data-driven approaches.
• Reporting and Collaboration
• Produced comprehensive research reports for various projects.
• Delivered research reports to both internal and external stakeholders to effectively communicate findings and showcase insights.
• Facilitated informed decision-making processes by providing relevant insights.
• Collaborated seamlessly with cross-functional teams to ensure effective communication and collaboration across departments.
• Provided valuable market insights to inform decision-making and drive business growth.
• Influenced product development and marketing strategies to align with market demands, enhance offerings, optimize brand positioning, and boost customer engagement.
• Client Interaction
• Managed client relationships, notably with Indeed Inc., in both the United States and the United Kingdom.
• Oversaw job display, creation, and editing for global client websites and mobile applications while ensuring compliance with country-specific guidelines.
• Conducted lead generation, contact searches, and background verifications, including services such as menu creation and data collection/enrichment for a US-based Food Tech client.

Customer Support Executive

• Managed customer inquiries via phone and email, ensuring prompt responses.
• Resolved issues by coordinating with internal teams to facilitate solutions.
• Trained new staff on customer service protocols and best practices.
• Monitored customer feedback regularly to identify areas for improvement in services offered.
• Responded promptly to emails sent by customers seeking assistance.
• Prepared and evaluated CRM reports to identify problems and areas for improvement.