Rushali Verma
Software Support Engineer
Noida,Uttar Pradesh
Summary
Experienced software development professional with expertise in software design, development, and integration.
Possessing advanced knowledge of in-demand programming languages, well-equipped to tackle complex coding challenges and deliver high-quality solutions.
With a background in writing code and developing systems for various applications within the Telecom and Development sector, brings a proven track record of success in delivering efficient and effective software solutions.
Overview
7
7
years of professional experience
20
20
years of post-secondary education
Work History
Software Developer
Amdocs
Noida
10.2021 - 09.2024
- Utilized frameworks such as Couchbase and Spring Boot for persistence application layers
- Worked on multiple Micro-services, analyzed code by calling REST API
- Helped various Account for Smooth production release.
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Handled 15 cases in a day, raised by clients from different parts of country
Middleware Operations Consultant
Ericsson Digital Services
Noida
10.2020 - 09.2021
- Operational environment with 24*7 support for Digital Channels
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Performed validation and testing of models to promote adequacy and reformulate models as necessary.
- Developed written documents and reports related to programs and operations.
- Acted as mediators/middleware consultants to debug issues raised by clients' customers.
- Responsible for maintaining/trimming logs, adding additional servers to a cluster, performing weekend maintenance tasks, and more.
- Devised modeling and measuring techniques using statistical and engineering methods.
Java Developer
Ericsson Global Services
Noida
10.2019 - 10.2020
- Worked on assurance of the quality and revenue of the bills in a month.
- Responsible for analyzing functional requirements, designing, coding, and unit testing.
- Experienced in full life cycle application development.
- Developed user-friendly interfaces for web applications, improving user experience and satisfaction.
- Reduced software bugs by conducting thorough unit testing and collaborating with QA teams.
- Reviewed code and debugged errors to improve performance.
- Managed almost 30 incoming calls per day from customers
Software Engineer
Ericsson Global Services
Noida
04.2018 - 08.2019
- Managed Services project for Djezzy network.
- Involved in new feature development, analyzing functional requirements, designing, coding, and maintenance.
- Worked on B2B SFA and B2C sales channels.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Software Engineer
Ericsson Global Services
Noida
09.2017 - 02.2018
- Developed macros on Server On Access (SOA) tool and worked on device drivers.
- Developed and maintained a database of customers, executed promotional campaigns, and monitored customer feedback.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Handled 12-15 customer issues per day.
Education
Bachelor of Technology - Computer Science And Programming
Mody University
Sikar, Rajasthan 01.2013 - 01.2017
High School Diploma -
BAL BHARATI PUBLIC SCHOOL
Noida, India 01.2005 - 01.2013
High School Diploma -
DELHI PUBLIC SCHOOL
West Bengal 01.1997 - 01.2005
Skills
Personal Information
- Date of Birth: 12/14/1994
- Nationality: Indian
- Marital Status: Married
- Visa Status: Approved
Languages
FRENCH
ENGLISH
Hindi
Timeline
Software Developer
Amdocs
10.2021 - 09.2024
Middleware Operations Consultant
Ericsson Digital Services
10.2020 - 09.2021
Java Developer
Ericsson Global Services
10.2019 - 10.2020
Software Engineer
Ericsson Global Services
04.2018 - 08.2019
Software Engineer
Ericsson Global Services
09.2017 - 02.2018
Bachelor of Technology - Computer Science And Programming
Mody University
01.2013 - 01.2017
High School Diploma -
BAL BHARATI PUBLIC SCHOOL
01.2005 - 01.2013
High School Diploma -
DELHI PUBLIC SCHOOL
01.1997 - 01.2005
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