Rushant Pravin Singh
Mumbai
Summary
Knowledgeable Senior Network Specialist with 11+ years of experience in modern technologies across software-defined networking, software-defined access, local area networks, wireless, and security. Forward-thinking, analytical problem-solver focused on performance and usability. Highly skilled Security Specialist with broad experience in the field. Possess strong knowledge of security protocols, risk assessment procedures, and emergency response management. Background includes developing security strategies, managing teams to ensure safety measures are adhered to, and mitigating risks effectively. Known for ability to resolve complex security issues in a proactive manner, thus improving overall system robustness and reliability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MS Network Security Specialist
NTTDATA PVT LTD
Mumbai
06.2024 - Current
- Involved in troubleshooting different FMC/FTD processes like sftunnel, Correlator and pmtool
- Involved in doing RMA of the Firepower boxes like 2100, 4100 and 9100
- Involved in creating site to site IPsec tunnels between two partners
- Involved in applying captures over FTD devices and analyzing them over Wireshark
- Involved in registering FTD boxes over FMC and doing t-shoot in case of any issues
- Involved in checking and troubleshooting routing parts over PALOALTO, CHECKPOINT and ASA devices
- Involved in basic troubleshooting of LTM Networks like creation of VIP, Pools, Nodes and SSL offloading works
- Involved in renewing Cisco ISE Certificates
- Involved in analyzing and checking user authentication issues over Cisco ISE
- Involved in training Level 2 Engineers within Team as per the requirements
- Involved in attending client meetings to talk about breached or delayed incidents
- Involved in attending RCA and Problem task calls for P1, P2 incidents
- Involved in attending Risk/Threats analyzing calls like weak protocols like FTP
ESCALATION ENGINEER
MOVATE TECHNOLOGIES
Chennai
04.2021 - 06.2024
- Provide technical solution recommendation, workaround for any Palo Alto product model limitation & known issue.
- Reproduce customer issue & bug in lab.
- Issues related to IPSEC, SSL, NAT, PAT, Authentication, App-ID and User-ID, URL Filtering, Virtual Palo Alto Firewall and High Availability.
- Collection, analysis and change recommendations of configuration information.
- Log Analysis and provide recommended technical solution recommendation, workaround for any Palo Alto product model limitation & known issue.
- Reproduce customer issue & bug in lab recommendations for emerging network technologies.
- Ipsec troubleshooting between Checkpoint and Paloalto, Configuration and implementation.
- Statefull inspection of traffic passing via Checkpoint and Paloalto devices.
Network Engineer
Asb INTERNATIONAL private limited
03.2014 - 04.2021
- Troubleshooting customers LAN related issues on a daily basis
- Performing network changes on a daily basis under maintenance window, PEW
- Involved in Configuration of HSRP, STP
- Involved in configuration of VPC, Peer Group allowing VLANs on Port Channels in Data Centre Environment on Nexus
- Coordination with CISCO TAC for escalated issues and RMA process
- Good Understanding of Routing Protocols, BGP, OSPF, EIGRP
- Involved in configuration of OSPF, EIGRP and BGP
- Troubleshooting and changing DNS related issues as per customer request in that creation and deletion of A Records, CNAME, PTR Records, Zones are involved
- Responsibility of resolving customer incidents/Tickets raised by them related to network issues and providing them end to end support till resolution
- Cisco ise hotpatch installation.
Network Engineer L1
Asb INTERNATIONAL private limited
01.2014 - 01.2016
- Responsible for Troubleshooting of Faults generated on solar winds, MPLS SAM 5620, SMARTS, Calix for data links incidents, Alerts, service requests landing on services desk via Mail or Call so that entire requests will be assign to concern team after online troubleshooting to resolved incident within SLA
- Ownership & End to End responsibility for any fault reported in Caribbean Island as a service provider
- Responsible for assigning incidents to concern engineers for early resolution and keep the track till issue resolution
- Responsible for coordinating with Service Account Manager/Business Relationship Manager and Stakeholders to highlight critical events
- Responsible for maintaining SLA and CSAT
- Handling Customer Escalation and doing the escalations to concern Service Heads to provide satisfactory resolution to customer complaints regarding Services
- Responsible for Audits as a daily checklist of pending complaints for maintaining desired Quality and customer satisfaction
Education
Bachelor of Technology - Mechanical Engineering
Kalinga university
Raipur, India01.2016
Skills
- Firewalls
- Troubleshooting
- Managing Cisco firewalls
- Managing Palo Alto firewalls
- Routing and switching
- ITIL
- Managing incidents
- Service requests
- Security incident operations
- ServiceNow
- IPsec configuration
- Troubleshooting protocols
- Change management
- Access management
- Firewall administration
Certification
- PALOALTO CERTIFIED NETWORK SECURITY ENGINEER (PCNSE), 05/01/26
- Prisma certified cloud security engineer (PCCSE)
Timeline
MS Network Security Specialist
NTTDATA PVT LTD
06.2024 - Current
ESCALATION ENGINEER
MOVATE TECHNOLOGIES
04.2021 - 06.2024
Network Engineer
Asb INTERNATIONAL private limited
03.2014 - 04.2021
Network Engineer L1
Asb INTERNATIONAL private limited
01.2014 - 01.2016
Bachelor of Technology - Mechanical Engineering
Kalinga university
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