Rushi Pokar
IT Infrastructure Specialist
Thane,
Summary
Insightful Information Technology Executive with 13+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Executive Systems
Godrej Agrovet Limited
Mumbai
10.2010 - Current
- Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss.
- Drafted change management policies to streamline introductions of new software and systems.
- Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
- Kept computer systems operating at optimal performance levels.
- Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
- Designed Automation for Mailboxes and HRMS Applications.
- Implemented EMS
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Assisted in onboarding high-profile clients, going hands-on to encourage strong business relationship formation.
- Recommended systems improvements to technical staff, prioritizing maximum return on investment (ROI).
- Administered system controls, databases and networks.
- Spearheaded cost-saving efforts, transitioning to cloud-based system and virtualization.
- Led company-wide system installation, overseeing upgrades to provide minimal interruptions to business continuity.
- Coordinated DMS projects, defined scope and managed milestones.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
System Administrator
Resilient Softech Ltd
04.2010 - 10.2010
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Created patches and solutions to fix bugs in existing applications.
- Implemented corrective plans of action for network availability and latency.
- Drove continuous improvement of IT governance processes.
Senior Support Engineer
HCL INFOSYSTEMS LTD
07.2007 - 03.2010
- Experience of handling escalations and managing them
- Ability to work as a team player
- Completing projects on time
- Expertise in hardware and networking applications including servers, laptops & desktops
- Expertise in troubleshooting of Hand phone, I Pads, tablets on all platforms
- Expertise in troubleshooting of Microsoft Outlook Client
- Headed Migration of office 365 cloud migration of over 2000 users.
Education
SSC -
St. Xaviers High School
Nagpur 04.2002 - 03.2003
HSC -
Hislop College
Nagpur 04.2004 - 03.2005
Diploma - Hardware & Networking
Kohinoor Technical Institute Thane
01.2006 - 01.2007
I.T.E.S Engineering Exam for Computer maintenance -
Technical Education Society
02.2007 - 02.2007
Completed Cisco Certified Network Associate (CCNA) Theory & practicals - undefined
BSC - Science
Sikkim Manipal University
03.2013 - 04.2015
Skills
Systems Budget Management
undefinedTimeline
BSC - Science
Sikkim Manipal University
03.2013 - 04.2015
Executive Systems
Godrej Agrovet Limited
10.2010 - Current
System Administrator
Resilient Softech Ltd
04.2010 - 10.2010
Senior Support Engineer
HCL INFOSYSTEMS LTD
07.2007 - 03.2010
I.T.E.S Engineering Exam for Computer maintenance -
Technical Education Society
02.2007 - 02.2007
Diploma - Hardware & Networking
Kohinoor Technical Institute Thane
01.2006 - 01.2007
HSC -
Hislop College
04.2004 - 03.2005
SSC -
St. Xaviers High School
04.2002 - 03.2003
Completed Cisco Certified Network Associate (CCNA) Theory & practicals - undefined
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