Dynamic Engineer with a proven track record at Tata Consultancy Services, specializing in customer support and technical issue resolution across key projects like Mitsubishi Cloud and NSK. Fluent in English and Japanese (JLPT N3, pursuing N2), adept in cloud computing. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Provided high-quality customer support in both English and Japanese for shared projects. Resolved technical issues, incidents, and worked on the ServiceNow portal.
Worked on the following projects: