Rushikesh Sarang

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Defined clear targets and objectives and communicated to other team members.
• Developed effective business strategies to capitalize on emerging market trends.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• To monitor and update the export control requirement for every order based on the country and end customer
• Responsible for local procurement relating to the ordering of materials and supplies for the company.
• Maintaining a close coordination with Vendor, Transporter of the shipment and ensure the material reaches the warehouse on time ensuring to achieve Delivery reliability & Turnover for the organization.
• Continuously monitoring the lead time of the products & developing strategies to reduce them.
• Defining the Safety stock level of the products in co-ordination with Business Development team based on ABC XYZ analysis.

• Handling order execution of all BU's like EP, Automation and Motors for Chennai India.
• Following up of the urgency received from CP with Order management and Procurement team.
• Aligning with Dispatch team for allocation of material and to priorities the dispatch of our esteemed customer.

• Handling Insurance of our inward and outward shipment.
• Handling Statistical invoicing of MTS Commission business, Online Software, High Sea Sales and publishing MIS to concern Business Unit.
• Checking and processing of transportation invoice and ensures timely payment to our Vendors

• Taking care of dispatches within stipulated time schedule as per customer order requirement
• Ensuring timely order picking and packing as per customer order requirement date.
• Follow up with Procurement team, Sales team to provide correct and complete document for invoicing.
• Follow up with transporter / courier for timely delivery of the dispatched consignments.

• Application Engineer on Project of AXIS Bank
• Handling queries of ATM/Debit of Indian Customers

Executive Project implementation Finacle core banking at Bank of India

• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.