Results-driven technology professional with extensive experience in software development, system administration, and technical support. Demonstrated expertise in problem-solving and performance optimization, leading to enhanced operational efficiency. Proven ability to manage projects and foster teamwork, contributing to successful project outcomes. Committed to ongoing professional development and staying ahead of industry trends for organizational advancement.
Overview
5
5
years of professional experience
Work History
Operations Manager
Exclusive Fit Trucking LLC
53429 Ba J Er LAne
01.2020 - 12.2024
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Collaborated with team leaders on quality audits.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Delegated work to staff, setting priorities and goals.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Some College (No Degree) - Digital Media & Communications