20+ years of experience in Reconciliation (4 Yrs) Risk Management, Governance, and Reporting (16 yrs) in the Banking and assessing and strengthening internal controls of organizations. Track record of fostering a culture of intelligent risk-taking; identifying and mitigating emerging risks; and designing and developing risk models, frameworks, systems, and methodologies. Possess an entrepreneurial leadership style; experience in independent risk reporting and mitigation/management recommendations to C-suite; and flair for fostering business relationships with varied stakeholders including risk management professionals, business leaders, and others.
Demonstrated expertise in reconciling all Nostro and G/L accounts (TLM) and promptly escalated long outstanding items to top management, with a focus on Debit and Hub items.
Ensured no Hub items exceeded the stipulated time, diligently investigating reasons for long outstanding entries.
Successfully managed a team of 5, meeting all SLAs without delay and effectively handling account opening and static amendments in TLM.
Played an integral role as an intermediary with the application support team during the TLM system upgrade, showcasing sound knowledge in TLM configuration and proposing ideas to enhance auto match and auto coding percentage. Additionally, conducted monthly SRM calls with clients and updated SRM packs for these calls.
Senior Risk Analyst (Senior AVP)
Wells Fargo (CB Finance Risk and Governance)
10.2022 - Current
Assist management in developing, designing and implementing risk management practices, process and control enhancement.
Collaborate with Audit and Inspection teams, providing necessary support and information.
Mentor and educate team members on various risk policies and procedures, ensuring a comprehensive understanding.
Conduct training sessions for teams on the RCSA (Risk Control Self-Assessment) program and EBCE (Evidence-based control evaluation).
Perform quality assurance review on processes handled by the BAU (Business-As-Usual) Team, offering insightful suggestions for improvements as needed.
Supported governance reporting by maintaining audit ready evidence of SOP attestation, contributing to successful internal and external audits.
Educate the team on the importance of Security Matrix by conducting a review once in a quarter
Conduct comprehensive process reviews for the team to identify gaps, inefficiencies and potential risks
Conduction the Business Operational Risk Governance meeting with the Business on a monthly basis
Single point of contact for Business Continuity Planning and Business Impact Analysis activities, ensuring unit level continuity readiness and compliance with governance framework.
Supported EUCT governance by reviewing, tracking and maintaining compliance of End User Computing tools with risk and control requirements.
Assisted in Model governance activities, ensuring models were reviewed, documented and aligned with regulatory and internal governance standards.
Identify, escalate, mitigate and resolve risk, conduct, and compliance matters, ensuring strict adherence to various RISK policies and process controls.
Ensured efficient follow-ups and escalations, both internal and external, to resolve outstanding reconciliation items, process, and system issues within agreed SLAs and reconciliation matrix. Expertly differentiated escalations to various senior levels based on issue impact, with a clear articulation of requirements.
Proactively sought opportunities to standardize processes, automate tasks, and eliminate non-value-added activities to drive process improvements.
Engaged extensively with a wide range of senior stakeholders, securing necessary support to resolve long-standing reconciliation open items and gain buy-in for process and system changes.
Conducted end-to-end analysis of reconciliation processes and controls, proposing solutions to address identified gaps and improve reconciliation efficiency.
Conducted monthly Business Operational Risk Forum meeting within the Business and effectively participated in the Service review meeting with the stakeholders on discussing various key points related to Risk and Governance
Conducted BCP (Business Continuity Planning) and stress tests within the teams, ensuring a robust response to adverse scenarios. Assumed personal responsibility for upholding the highest ethical standards, including compliance with applicable laws, regulations, guidelines, and the Group Code of Conduct.
Monitored the effectiveness of KCI (Key Control Indicator) and CST (Control Sample Testing) checks performed by the team, ensuring compliance with established standards.
Assistant Manager (Group Operational Risk)
Standard Chartered Bank
08.2016 - 04.2020
Prepared comprehensive packs for the Business Operational Risk Committee, providing crucial insights and analysis.
Conducted Control Checks (KCI/CST) for the unit's processes, ensuring adherence to established standards (CORC/PGC Pack).
Offered guidance and clarification to the business/function on Action Management, Loss, Metric Definition, Response, and Risk Module queries.
Conducted training sessions on EORP Modules encompassing Risk, Metric, Issues, and Loss. Played a key role in the successful migration of EORP, ensuring a smooth transition.
Assisted in uploading feeds for the Risk and Metric Module, facilitating efficient data management.
Addressed and resolved various functionality queries raised by stakeholders, providing viable solutions until closure.
Efficiently managed a 5-member team, supporting them in delivering quality outputs.
Assisted in the preparation and delivery of weekly and monthly reports, ensuring timely and accurate submissions.
Prepared and compiled the monthly SRM (Service Review Meeting) and BORC (Business Operational Risk Committee) packs for the unit, contributing to informed decision-making processes.
Conducted the on-site training successfully at various levels for the supervisors of OR Teams in SCB, Singapore during Jan’18.
Education
Diploma - Computer Applications
B.Com. - undefined
Queen Mary's College
Chennai
01.2001
Accomplishments
Essayed a key role in the end-to-end successful migration of metric and GRC upload projects from the group.
Streamlined and automated the manual tagging process of Nostro entries (Reconciliation) in lean projects, resulting in a significant reduction of 3 hours per process.
Orchestrated the seamless migration of a process from a country, earning recognition as a 'Business Champ.'
Recognized and awarded the prestigious 'GEM Award - Q1 2018' for outstanding performance as a Business Champ.
Received accolades for the successful completion of the Green/Green Group Audit Result (Global Reconciliation Hub)
CORE COMPETENCIES
Evaluating and analyzing risks across the Business Unit.
Involved in identification, assessment, and mitigation of potential risks, promoting a proactive risk culture within the Unit.
Collaborating with senior leadership to establish risk appetite and tolerance levels, ensuring appropriate risk limits are set and monitored.
Ensuring compliance with regulatory requirements and industry best practices related to risk management.
Interacting with external stakeholders, including internal and External auditors, to address risk-related inquiries and audits.
Providing regular risk reports and updates to the board of directors and executive management.
Championing risk education and training programs to enhance risk awareness and competency across the Business.
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited
Team Leader - Global Reconciliation Unit - Wealth Management & Retail banking at Standard Chartered GBSTeam Leader - Global Reconciliation Unit - Wealth Management & Retail banking at Standard Chartered GBS
<ul><li>Profile: Record to Reporting (R2R)</li><li>Performing financial reporting and controlling for across all the entities (in Hyperion and Oracle = JD Edward).</li><li>Performing End to End P&L finalization (Review of accruals, Negative Cash Accrual, prepaid amortization schedule, FX Adjustments, creation, deletion and capitalization of fixed assets, posting of depreciation etc.) & taking calls with Controllers during Months end for further review of P&L.</li><li>Banking process includes positive pay exceptions, stop payment, voiding checks with AP team. Checks movement to unclaimed property. Payment proof, remittance details.</li><li>IFRS lease computation complying with IFRS 16 in CoStar – Real Estate Manager system (this is only for lease).</li><li>Preparation of webforms and variance analysis report and sharing with stakeholders with detailed information.</li><li>Performing Balance sheet reconciliation with adherence of policy and clearance of open items along with relevant details of lines which is overaged however will be staying for long time (i.e.- Bonus and dividends, Common Stocks, Security Deposits).</li><li>Facilitating team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem-solving recommendations, and recommendations of standardizing team operations.</li><li>Cross train resources in order to have backup of each other to help team synergy helping team members to take leaves when required without bothering of work/process deliverables.</li><li>Conduct weekly, biweekly and monthly meetings with stake holders as per their agreement.</li><li>Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.</li><li>Working knowledge of ERP systems People Soft, ART (Reconciliation software of Oracle), JD Edward, Teradata, Cetova, Hyperion (HFM), Cadency, Blackline, SAP, NetSuite, Workday Adaptive, Coupa, Tableau, CoStar, Alteryx.</li><li>PROCESS IMPROVEMENTS</li><li>Given 12 lean ideas in area of Month End Close journals, Balance Sheet Reconciliations, and Bank Reconciliations.</li><li>Part of a green belt project on quality of reconciliations and BOT implementation (work in progress) – controllership impact</li><li>Bring automation & Marco enabling dash board MIS reporting for monthly SLA, KPI, IC balances, Cash forecasting etc.</li></ul> at Genpact India Pvt. Ltd<ul><li>Profile: Record to Reporting (R2R)</li><li>Performing financial reporting and controlling for across all the entities (in Hyperion and Oracle = JD Edward).</li><li>Performing End to End P&L finalization (Review of accruals, Negative Cash Accrual, prepaid amortization schedule, FX Adjustments, creation, deletion and capitalization of fixed assets, posting of depreciation etc.) & taking calls with Controllers during Months end for further review of P&L.</li><li>Banking process includes positive pay exceptions, stop payment, voiding checks with AP team. Checks movement to unclaimed property. Payment proof, remittance details.</li><li>IFRS lease computation complying with IFRS 16 in CoStar – Real Estate Manager system (this is only for lease).</li><li>Preparation of webforms and variance analysis report and sharing with stakeholders with detailed information.</li><li>Performing Balance sheet reconciliation with adherence of policy and clearance of open items along with relevant details of lines which is overaged however will be staying for long time (i.e.- Bonus and dividends, Common Stocks, Security Deposits).</li><li>Facilitating team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem-solving recommendations, and recommendations of standardizing team operations.</li><li>Cross train resources in order to have backup of each other to help team synergy helping team members to take leaves when required without bothering of work/process deliverables.</li><li>Conduct weekly, biweekly and monthly meetings with stake holders as per their agreement.</li><li>Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.</li><li>Working knowledge of ERP systems People Soft, ART (Reconciliation software of Oracle), JD Edward, Teradata, Cetova, Hyperion (HFM), Cadency, Blackline, SAP, NetSuite, Workday Adaptive, Coupa, Tableau, CoStar, Alteryx.</li><li>PROCESS IMPROVEMENTS</li><li>Given 12 lean ideas in area of Month End Close journals, Balance Sheet Reconciliations, and Bank Reconciliations.</li><li>Part of a green belt project on quality of reconciliations and BOT implementation (work in progress) – controllership impact</li><li>Bring automation & Marco enabling dash board MIS reporting for monthly SLA, KPI, IC balances, Cash forecasting etc.</li></ul> at Genpact India Pvt. Ltd