RUTHRAMANIKANDAN D
Chennai,TN
Summary
Looking for a challenging and responsible opportunity. Expose strength and potential in a professional organization to meet employee's expectations. Dependable [Identity Access Management] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Identity and Access Management (IAM) Analyst
Tata consultancy services
03.2023 - 08.2024
- Work with the project teams on implementing the defined business Roles within Identity Access Management (IAM) solution
- Understand and refine a Role Based Security framework
- Produce schema designs and operational plans to enforce and maintain identity management workflows and carried out day-to-day duties accurately and efficiently
- Identified issues, analyzed information, and provided solutions to problems
- Resolved problems, improved operations, and provided exceptional service
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor
- Work with the project teams on implementing the defined Policies within Access & Identity Management (AIM) solution
- Promote effective teamwork, mentor employees, and evaluate individual performance
- Establishes and maintains good working relationships with all IAM customers
- Manage identity and access management support to business and technical teams in the design of standardized products and customized solutions
- Troubleshooting and resolving access management and provisioning workflow errors
- Perform Identity and access management activities
- Web Access Management, Quest Active Roles Server and Oracle Access Manager.
Senior Production Support Analyst
Tata consultancy services
08.2018 - 11.2020
- Overall two and half year of experience in L1 Level of production Support and Application as well
- Provided backend support to applications
- Extensive production support with the client Organization like State Street and AIG
- Monitoring production server, jobs and fixing the issue without SLA breach
- Monitoring and resolving the P1/P2/P3 tickets
- Providing support to client on 24
- 7 bases
- Working with Domestic and international clients for Requirement Analysis
- Attending meetings and interacting with clients regularly
- Enjoying new challenges and willing to take on extra responsibilities to get work done
- Quick learner and good performer both in team and independent environment.
Timeline
Identity and Access Management (IAM) Analyst
Tata consultancy services
03.2023 - 08.2024
Senior Production Support Analyst
Tata consultancy services
08.2018 - 11.2020
Master of Computer Application -
Vels Institute of Science, Technology & Advanced Studies (VISTAS)
Bachelor of Computer Application(Honors) -
Vels Institute of Science, Technology & Advanced Studies (VISTAS)
Education
Master of Computer Application -
Vels Institute of Science, Technology & Advanced Studies (VISTAS)
01.2022
Bachelor of Computer Application(Honors) -
Vels Institute of Science, Technology & Advanced Studies (VISTAS)
01.2018
Skills
- Autosys
- Unix
- SQL
- Application support
- Service now
- Oracle 1229 version
- ActiveDirectory
- Jira
- OKTA
- TEAM MANAGEMENT
- PROBLEM SOLVING
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefitsLanguages
English
Intermediate (B1)
Tamil
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Cricket & Badminton
Hi All,
My hobbies to play cricket and badminton when im in work free.
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