Rutik Khade
Quality Anayst
Mumbai,MH
Summary
Dynamic Quality Analyst with a proven track record at Teleperformance Global Service Pvt. Ltd, excelling in root cause analysis and process improvement. Adept at mentoring teams and enhancing AML compliance strategies, I leverage analytical thinking to drive significant improvements in product quality and operational efficiency. Passionate about delivering exceptional results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Analyst
Teleperformance Global Service Pvt. Ltd
Mumbai
02.2025 - Current
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Collaborated with cross-functional teams to ensure that product specifications are met or exceeded.
- Conducted root cause analysis to investigate the source of problems in production process.
- Maintained records of inspection results, test data, and other relevant information.
- Collaborated with cross-functional teams to develop and implement process improvements.
- Trained personnel on proper use of tools, equipment, materials, and software used for quality assurance purposes.
AML Analyst
Teleperformance Global Service Pvt. Ltd
Mumbai
12.2023 - 02.2025
- Provided training on AML compliance issues to staff members.
- Developed strategies for improving existing AML programs and processes.
- Maintained up-to-date knowledge of current AML trends, regulations, and best practices.
- Investigated alerts generated by the bank's internal systems related to money laundering activities.
- Assessed risks associated with certain customers based on their profile information.
- Gathered information from external sources such as public records and industry experts to support due diligence efforts.
- Performed background checks on management teams of target companies to verify qualifications.
AR Associate
Gebbs healthcare solutions
Mumbai
12.2022 - 11.2023
- Maintained updated knowledge of applicable laws governing Accounts Receivable practices in order to comply with legal requirements.
- Worked closely with other departments within the organization in order to ensure timely collection of outstanding invoices.
- Verified customer identity using public records, financial databases, and other resources.
- Maintained accurate records of all KYC documentation and analysis results.
Education
Bachelor of Technology - Chemical Engineering
Vishwakarma Institue of Technology
Pune08-2023
Diploma - Chemical Engineering
Veermata Jijabai Technology Institue
Mumbai01-2020
Skills
- Root cause analysis
- Process improvement
- Sampling
- Analytical thinking
- Team mentoring
- Due diligence
- Financial analysis
- KYC documentation
- Transaction monitoring
- AML compliance
Certification
- Certified Investment Banking Professional
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Timeline
Quality Analyst
Teleperformance Global Service Pvt. Ltd
02.2025 - Current
AML Analyst
Teleperformance Global Service Pvt. Ltd
12.2023 - 02.2025
AR Associate
Gebbs healthcare solutions
12.2022 - 11.2023
Bachelor of Technology - Chemical Engineering
Vishwakarma Institue of Technology
Diploma - Chemical Engineering
Veermata Jijabai Technology Institue
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