Rutuja Mahesh Masurkar
Bengaluru
Summary
Experienced banking and finance professional with 12 years of successful experience in KYC/NRI account opening and AML/transaction monitoring profile. Provide team members with the knowledge and tools to succeed in fast-paced environments.
Excellent interpersonal and communication skills. Dynamic, and determined, with exceptional leadership qualities.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
MANAGER - TEAM LEAD - KYC ANALYST
ICICI BANK LIMITED
Bengaluru
09.2022 - Current
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Professional in the opening of accounts for resident and non-resident individuals.
- Performed KYC and sanctions reviews, ensuring activities were reviewed holistically across the financial products availed to the customers.
- Performing REKYC updates in the CRM daily for NRI individuals, and focusing mainly on updating the KYC details of customers.
- Dealing with trading accounts, bank accounts, and demat accounts of customers with their linking accounts by performing proper diligence of the applications received from various HUBs of PAN India.
- Concise analytical skills in spreadsheets, and their use in relating business cases for optimizing decisions.
- Identified areas of improvement within the organization's workflow process, and proposed cost-effective solutions.
- Maintained, documented and presented progress reports to leaders.
- Oversaw daily operations of the department, ensuring maximum productivity, and adherence to company policies.
- Support in preparing Daily, Weekly, and Monthly MI reports, and also deputizing the manager in their absence by taking over team management responsibilities, including the assignment and monitoring of multiple activities.
- Professional in opening of foreign national account for resident and non-resident individuals.
- Established processes to ensure efficient workflow throughout the organization.
- Delegated work to staff, setting priorities and goals.
DEPUTY MANAGER - SCRUTINIZER
ICICI BANK LIMITED
Mumbai
02.2012 - 08.2022
- Key role in bank of preventing frauds by monitoring near online transactions of customer accounts.
- Review documentation to prevent fraud, money laundering, and identity theft losses.
- Monitoring of PAN India accounts, to determine whether a transaction or activity is unusual or suspicious (fraudulent).
- Managed a volume of 4000+ accounts monitored on a monthly basis with 250+ triggers sent to PAN India branches and frauds averted.
- Capturing ECS returns and intimating branches as well as the customers, also eliminating non-profitable accounts.
- Sending Cautionary letters from bank prior to taking any action upon the account intimating in regards to the: reason, count of cheque and ECS returns and period of returns.
- Sharing negative list customer data with CPCS team for name screening process for new customer onboarding and CDD.
- Part of activity to monitor accounts in regards to LI and Mutual Fund data. The assigned transactions are to be analyzed from AML and fraud perspective.
- Conducted data review and followed standard practices to find solutions.
- Key role in bank of preventing frauds by monitoring near online transactions of customer accounts.
ASSISTANT MANAGER - DATA ANALYST
ICICI BANK LIMITED
Mumbai
01.2011 - 01.2012
- Worked with the SOX compliance team evaluating internal processes within the bank.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Updating process changes from various departments in SOAX Toolkit applicant.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Worked with the SOX compliance team evaluating internal processes within the bank.
Education
Post Graduate Diploma - Banking and Finance
NIIT Institute of Finance, Banking And Insurance
Mumbai, Maharashtra12.2010
Bachelor of Commerce - Banking and Insurance
Vivek College of Commerce
Mumbai, Maharashtra12.2010
HSC -
Ghanshyamdas Saraf College of Arts & Commerce
Mumbai, Maharashtra05.2010
SSC -
Dr. S. Radhakrishnan International School
Mumbai, Maharashtra02.2007
Skills
- Data Analysis
- KYC analysis
- AML and fraud monitoring analysis
- Multi-tasked
- Business Requirements Documents
- Performance Improvement
- Problem-solving ability
- Business process
- Reporting and analysis
- Customer due diligence
- Task delegation and Team handling
- MS Office
Certification
- Certification in MSCIT, Mumbai, Maharashtra, 01/01/06
- Certification in diploma - Banking, Finance and Insurance, Mumbai, Maharashtra, 01/01/10
- Certification in NCR project, 01/01/16
Projects
1. NCR CASH DEPOSITS - May 2016 - June 2016 - Worked on a project related to ATM deposits and withdrawals across the bank, NCR Cash Deposits Project
2. Cautionary and closure letters to customers, cheque and ECS returns, April 2021 - May 2021 - Worked on the automation process for updating customer details in regard to cautionary and closure letters to customers, cheque and ECS returns
Disclaimer
I, Rutuja Mahesh Masurkar, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 11/11/89
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
MANAGER - TEAM LEAD - KYC ANALYST
ICICI BANK LIMITED
09.2022 - Current
DEPUTY MANAGER - SCRUTINIZER
ICICI BANK LIMITED
02.2012 - 08.2022
ASSISTANT MANAGER - DATA ANALYST
ICICI BANK LIMITED
01.2011 - 01.2012
Post Graduate Diploma - Banking and Finance
NIIT Institute of Finance, Banking And Insurance
Bachelor of Commerce - Banking and Insurance
Vivek College of Commerce
HSC -
Ghanshyamdas Saraf College of Arts & Commerce
SSC -
Dr. S. Radhakrishnan International School
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