Proven HR Service Delivery Associate with extensive experience in end-to-end payroll management for Accenture, adept at handling over 500 employees across multiple pay groups. Skilled in garnishment handling and ACH transactions, showcasing a strong ability to lead payroll system testing projects and ensure compliance. Demonstrates exceptional organizational skills and a commitment to accuracy and efficiency.
Payroll Management :
- Managing end-to-end payroll processing for over 500 employees across multiple pay groups in the US and three pay groups from Canada.
- Administering both weekly and bi-weekly payroll cycles, ensuring accuracy and compliance with company policies and regulatory requirements.
Reporting and Compliance:
- Handling over 20 reporting activities on a weekly and bi-weekly basis.
- Prepared and provided C240 and Form 20 as per client and requester requirements.
- Conducted year-end payroll activities for 2023 for both US and Canada, ensuring timely and accurate reporting.
Special Projects and Testing:
- Led the testing project for new payroll systems for US and Canada, successfully completed within two months.
- Managed special FOIP payment off cycles for US and Canada in 2024.
Garnishment and ACH Processes:
- Managing the end-to-end garnishment process for US and Canada employees, handling an average of 30 cases daily.
- Handling ACH processes for reissuing missing checks and direct deposits for US and Canada employees, managing over 10 cases daily.
Daily Operations:
- Reviewing and managing daily off-cycle payroll activities to ensure all issues were addressed promptly and accurately.
Payroll Processing
Garnishment Handling
ACH Transactions
End-to-End Payroll Management
Payroll System Testing
Reporting and Compliance
Multi-pay Group Management
Year-End Payroll Activities
Core Value Champion Award:
Quarter 2 - 2022,
Quarter 3 - 2022
Quarter 3 - 2023
Quarter 4 - 2023
Rock Star Buddy Award:
Quarter 1 2023
A Team Award:
Quarter 2 2023
Star Business Award:
Quarter 1 2024
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