Rutuja Satav
Pune
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 3 years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Cognizant technology solutions
Pune
01.2022 - Current
- Dedicated Support Worker with experience in data extraction using Lotus Notes, and incident management. Proven ability to efficiently handle data-related tasks and resolve incidents, ensuring smooth operations and minimal downtime. Strong problem-solving skills, and a commitment to providing excellent support services.
Education
Bachelor of Engineering - Electronic And Telecommunications
Bharati Vidyapeeth
Navi Mumbai 04-2021
High School
Radhabai Kale Mahila Mahavidyalaya
Ahilyanagar04-2017
Skills
- Customer service
- Incident management
- Data extraction
- Data extraction and synchronization
- Problem-solving
- Microsoft power BI
- Excel power pivot
- Excel
- DAX language
- SQL fundamentals
LinkedIn Profile
- Rutuja Satav - Associate - Cognizant | LinkedIn
Languages
Marathi
First Language
English
Proficient (C2)
C2
Project
- Project: 3M (Lotus notes Technology)- Cognizant
Period: August 2022 - Till Now
Experienced professional with a strong background in incident management and data extraction using Lotus Notes. Adept at efficiently resolving incidents to ensure minimal disruption and maintaining smooth operations. Skilled in extracting and managing data, ensuring accuracy and reliability. Proven ability to handle complex tasks and provide excellent support services.
Certification
- Microsoft Certified: Power Platform App Maker Associate (PL-100) - Demonstrated ability to build apps using low-code techniques to simplify, automate, and transform business tasks and processes with Microsoft Power Platform
- Microsoft Certified: Power Platform Developer Associate(PL-400)- Demonstrate how to simplify, automate, and transform business tasks and processes using Microsoft Power Platform Developer.
Timeline
Associate
Cognizant technology solutions
01.2022 - Current
Bachelor of Engineering - Electronic And Telecommunications
Bharati Vidyapeeth
High School
Radhabai Kale Mahila Mahavidyalaya
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