JIRA
Hi, I’m
Rutuja Supanekar
HR Professional
Mumbai
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Well-qualified People Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
Revolut India LtdMumbai
Human Resources Specialist
05.2021 - Current
Job overview
- Creating clear policies and employee handbooks that explain company operations
- Managing the Employee lifecycle tickets and making sure the candidate's onboarding in timely manner.
- Conducting virtual onboarding sessions for the department
- Working on FAQs in order to help team in quick response to the candidate & Preparing employment contracts
- Experience with working with external stakeholders for background verification & PEO
- Good knowledge of JIRA software, Looker, Google Suite, Goodtime, Lever, LinkedIn, Slack
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Sattva Investment & Advisors Pvt LtdMumbai
Executive Assistant
05.2018 - 01.2021
Job overview
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Took notes and dictation at meetings.
- Answered high volume of phone calls and email inquiries.
- Managed and reviewed filing and office systems.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
MIT WPUPune
Event & HR Sr. Executive
03.2017 - 11.2017
Job overview
- Managed administrative logistics of events planning, event booking and event promotions.
- Developed post-event reports to determine effectiveness of each event.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
International Institute of Hotel ManagementPune
Marketing Associate & Co Teacher for Marketing
12.2015 - 01.2017
Job overview
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Developed pre-season marketing plans to support department and divisional product strategies.
- Planned and executed events and marketing programs to increase qualified leads.
- Authored crisp and interesting marketing copy to engage target consumers and drive sales.
- Edited and assembled training materials and reports to meet client requirements.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Co teacher for Marketing & etiquette training for FY students
Himmelrich HotelLucerne
Hotel Operations Trainee
10.2014 - 05.2015
Job overview
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used Microsoft Word and other software tools to create documents and other communications.
- Increased customer satisfaction by resolving issues.
LH hotelsLucerne
Hotel Operational Trainee
10.2013 - 05.2014
Job overview
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Stored guest valuables in safe and individual boxes for security.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
Ista Hotels (Hyatt)Pune
Front Desk Assistant
06.2011 - 06.2012
Job overview
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
Education
City University of SeattleLucerne Switzerland
MBA from Global Management
04.2013 - 05.2015
AISSMS (Pune University)Pune India
Bachelor of Science from Hospitality
04.2009 - 04.2011
Skills
Training development
Excellent Communication
Problem-Solving
Recruitment
Multitasking Abilities
Written Communication
Software
G Suite
Lever
Goodtimeai
Looker
Metabase
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Specialist
Revolut India Ltd
05.2021 - Current
Executive Assistant
Sattva Investment & Advisors Pvt Ltd
05.2018 - 01.2021
Event & HR Sr. Executive
MIT WPU
03.2017 - 11.2017
Marketing Associate & Co Teacher for Marketing
International Institute of Hotel Management
12.2015 - 01.2017
Hotel Operations Trainee
Himmelrich Hotel
10.2014 - 05.2015
Hotel Operational Trainee
LH hotels
10.2013 - 05.2014
City University of Seattle
MBA from Global Management
04.2013 - 05.2015
Front Desk Assistant
Ista Hotels (Hyatt)
06.2011 - 06.2012
AISSMS (Pune University)
Bachelor of Science from Hospitality
04.2009 - 04.2011