Rutuja Zade
Mumbai
Summary
Skilled technical lead successful at managing technology and business needs in order to meet changing demands and solve diverse problems. Prepared to leverage several years of experience to take on new role with long-term potential and room for professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Lead
Cognizant Technology solution
Mumbai
12.2019 - Current
- Monitoring, troubleshooting jobs on time without impacting SLA
- Troubleshoot bugs and errors in the backend application.
- Troubleshooting and managing Autosys, Tidal, Airflow, and ASG-Zena job scheduling and agent.
- Responsible for problem identification and resolution of failed processes and assisting customers in troubleshooting issues with their applications in Autosys, Tidal, Airflow, and ASG-Zena.
- Responsible for overseeing day-to-day maintenance and troubleshooting of more than 50 Autosys and Tidal clients, including Linux and Windows servers.
- Plan, execute, and manage all necessary communications during product upgrades.
- Work on on-call production issues, scrubbing, resolving query issues, and providing workarounds for defects within SLA duration.
- Automate repetitive processes by using VBScript and JIL to save human effort.
- Proactively participate in knowledge sharing sessions and platforms.
- Schedule workflow of jobs in Tidal and ASG-Zena.
- Automate tasks for known issues to avoid delays and creating jobs for skipping process and report generation.
Education
Master of Technology - Electrical Engineering
Yashwantrao Chavan College of Engineering
Nagpur05-2018
Bachelor of Engineering - Electrical Engineering
Rajiv Gandhi College of Engineering And Research
Nagpur05-2015
Skills
- CA Workload Automation
- Tidal
- Apache Airflow
- ASG-Zena
- Data Analysis and Reporting
- Basic knowledge of SQL
- Salesforce Marketing Cloud
- Email Studio
- Automation studio
- Journey Builder
- Contact Builder
- Content Builder
- Dynamic contents
- Web Studio
- Filezilla
- Email Tracking
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Received certificate of Appreciation for performance FY 2022 - 23
Timeline
Technical Lead
Cognizant Technology solution
12.2019 - Current
Master of Technology - Electrical Engineering
Yashwantrao Chavan College of Engineering
Bachelor of Engineering - Electrical Engineering
Rajiv Gandhi College of Engineering And Research
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