Ruvaitha Banu Kaleel Rahuman
Chennai
Summary
Passionate Software Testing and Technical Support Subject Matter Expert (SME) with a track record of nearly 8 years in SW Testing and Customer Support for Ericsson’s BSS Real Time Charging applications. Accomplished inventor with 2 patents granted in the US, Europe, and India regions. A dedicated, award-winning professional with an innovative mindset, I am committed to delivering exceptional results while fostering positive team dynamics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Lead
Ericsson Global Services Limited
02.2022 - Current
- Lead technical expert executing test plans for telecom operators from US, CANADA, EUROPE,etc
- Expertise in designing and executing comprehensive test scenarios for REST APIs using Postman.
- Developed and maintained library of reusable Postman scripts for API testing, resulting in 30% reduction in testing time.
- Collaborated closely with cross-functional teams including developers and product managers to identify and resolve API issues.
- Automated API testing process using Jenkins pipelines, leading to 70% decrease in manual intervention and faster release cycles.
- Implemented data-driven testing techniques to validate API responses against different data sets, improving API robustness.
- Conducted performance testing of APIs using Postman collections and monitored results to optimize API performance and scalability.
- Analyze functional requirements of applications by closely working with stake holders
- Prepare test cases, test conditions and traceability matrix from functional specifications
- Plan test activities and work in close coordination with customer
- Automate/ develop automation script enhancement for regression test cases and business scenarios
- Conduct project testing swat calls for critical issue resolution
- Responsible for providing testing results and artifacts during agile software reviews
- Good exposure to Software Development Life cycle and QA related processes
- Expert in formulating test strategies
- Well versed in different types of testing like GUI testing, integration testing, performance testing, user acceptance testing, performance testing, API testing, Database testing and security testing
- Team player with efficient communication skills and proven abilities to work with cross functional teams to resolve complex issues
Senior Software Engineer
Ericsson Global Services Limited
06.2018 - 02.2022
- Crucial member of project team of Converged Application Server (End to end subscriber charging solution)
- Expert in setting up AIN/WIN/CIN calls and testing end to end call flow
- Specialist in signalling protocols such as Diameter and SS7 and work in close co-ordination with subject matter experts during significant product development
- Part of product development and testing team, responsible for emergency support, solving issues in customer environment
- Other responsibilities include identifying product bug and work with Development of other nodes to fix
- Writing test cases, identify bug and test the fix to suggest the same to the respective node.
Support Engineer
Ericsson Global Services Limited
09.2014 - 06.2018
- In CvAS (Converged Application Server) Global Support Team
- The issues mostly related to database, Data Warehousing, Platform and software
- Part of the team responsible for emergency support, solving emergency issues on live servers within 40 minutes
- Work with the product development team, debug critical issues by reproducing locally and recommend the solutions for the issues
- Other responsibilities include monitoring the cluster for performance issues, performing backup and restore using tapes whenever necessary and recording the issues and writing reports on it for record.
Engineering Intern
Ericsson Global Services Limited
05.2014 - 09.2014
- Set up a cluster which comprises of Storm, Zookeeper and ActiveMQ
- Write Sample Code snippets that will help the target
- (Bolts and Spouts, Active MQ Broker)
- Fine tune configuration was done which improved the performance of the cluster, increasing the speed by several seconds
- Successfully produced and launched a demo product that implies the significance of real-time processing
- Accolades:
- Part of a team which participated in the BUSS Innovation Challenge, 2014, conducted in New York,
- USA
- The idea “Quality of Experience (QoE) Dynamic Resource Allocation for Unperceivable Video
- Fluctuations in LTE, was selected in top 3 in the category “Media Experience” out of more than 300 ideas submitted in 3 categories across the globe, representing the team in Customer Summit Pre-Event Final held at
- New York, were the top 3 ideas were presented to a panel of customers from various countries including
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Sri Venkateshwara College of Engineering
Chennai04.2014
Skills
- REST API Testing using Postman
- Automation with Jenkins
- API Documentation and Specification (Swagger, OpenAPI)
- Test Scripting (JavaScript)
- Continuous Integration/Continuous Deployment (CI/CD) - Performance Testing and Load Testing
- Data-Driven Testing
- Bug Tracking and Issue Management
- Collaboration and Team Communication
- Agile/Scrum Methodologies
- Programming Language: Java
- Tools: Dockers and Kubernetes, PostMan for API testing, JavaScript Automation, Apache Jmeter
- CRM software: Microsoft Dynamics
- Operating Systems: Linux, Unix, Windows Server
- Database: Oracle, Cassandra, MySQL
- Hadoop Ecosystem: Apache Hadoop, Apache Storm, Apache Zookeeper
- Messaging Services: Apache ActiveMQ
- Platform Integration
- Quality Assurance
Additional Information
- Method and Apparatus to deliver videos with negligible interference in LTE network.
Patent: P47563
https://patentscope.wipo.int/search/en/detail.jsf?docId=WO2017068594 - Method and Apparatus to minimize delay in secured message transfer in Connected Cars.
Patent: P72778
WO2019116377A1 - Methods and apparatus for validating messages in a wireless communications network -
Google Patents
Certification
RedHat Virtualization Administrator Certification.
EXIN Cloud Computing Foundation Certification.
Accomplishments
- Ace Award for outstanding accomplishment Q1, Year 2021
- Power award for impeccable contribution to Next
Gen SS7/M3UA HPE DL360 project
Q3, Year 2018 - Ace Award for innovation and customer satisfaction Q2, Year 2017
- Power Award for Key contribution to recover CvAS servers of 5 racks for an important customer
Q1, Year 2016
- Outstanding accomplishment award in INNOVATE,
EVERYDAY
Year 2016 - Won the all India Hackathon Challenge hosted by Ericsson. The idea presented was Digi-Buddy, which is an evolved smart cane for the visually impaired.
Sep, Year 2016
- Power Award for solving Telcordia DWS (Data
Warehouse ) issue
Q3, Year 2015 - Outstanding accomplishment award in INNOVATE,
EVERYDAY
Year 2015 - Annual Customer Support Award for excellent CS
performance in CVAS TIER-2 delivery
Year 2015 - Finalist (Top 3) among 300 contestants in the Global
Ericsson Support Solutions Innovation Challenge, New
York
Year 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Technical Lead
Ericsson Global Services Limited
02.2022 - Current
Senior Software Engineer
Ericsson Global Services Limited
06.2018 - 02.2022
Support Engineer
Ericsson Global Services Limited
09.2014 - 06.2018
Engineering Intern
Ericsson Global Services Limited
05.2014 - 09.2014
Bachelor of Science - Electrical, Electronics And Communications Engineering
Sri Venkateshwara College of Engineering
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