Rya Graves
Petersburg
Summary
Offering strong foundation in communication and problem-solving, eager to learn and thrive in fast paced environments. Brings ability to quickly grasp new concepts and adapt to various situations. Reliable and result-driven, works well in structured environments with clear expectations. Ready to use and develop interpersonal and problem-solving skills in the SPICE-DOD internship.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Lowes
05.2024 - Current
- Responded proactively and positively to rapid change.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Stocking Associate
Walmart
05.2023 - 12.2023
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Collaborated with team members to maintain a clean, organized work environment.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
Education
Associate of Science - Engineering Science - Electrical Or Computer
Vincennes University
Vincennes, IN05-2026
High School Diploma -
Pike Central High School
Petersburg, IN05-2024
Skills
- Punctual and dependable
- Willingness to learn
- Resilient under pressure
- Problem resolution
- Team collaboration
- Strong work ethic
- Active listening
- Team leadership
Accomplishments
- Accumulated over 100 hours of community service over the past 3 years
- Achieved the Girl Scout Gold Award
Timeline
Customer Service Associate
Lowes
05.2024 - Current
Stocking Associate
Walmart
05.2023 - 12.2023
Associate of Science - Engineering Science - Electrical Or Computer
Vincennes University
High School Diploma -
Pike Central High School
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