Dynamic sales professional with a proven track record of exceeding sales targets and maintaining high client retention rates, notably achieving 90%-95% at Family First Life and American Income Life. Skilled in negotiation and customer service, I excel in fast-paced environments, leveraging my ability to solve complex problems and foster teamwork. Demonstrated expertise in adapting to new challenges and mastering product knowledge across diverse industries.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop new skills in any environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in my role.
I'm focused and driven to develop myself and new skills, using my problem solving and eagerness to learn to prove that i can contribute in a team or on my own. i am willing to learn anything and go the extra mile to separate me from the rest. i want to build a career that i can thrive and belong in. I have all my experience in sales and customer service but i am ready to use what i have learned to apply to my next step in building a foundation in any industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
D-Patrick
08.2024 - 01.2025
I worked at both d-Patrick motoplex specializing in selling BMW, AUDI, MERCEDES, VOLKSWAGEN and any certified pre-owned or used car. I also worked at D-Patrick Nissan specializing in there brand and models.
As a salesman at D-Patrick I started my day with checking my schedules and calling my potential
prospects. Following up with my current customers, checking on there needs or if there’s anything I can do for them. Check our car inventory and do specialist training in different car manufacturers. Taking parking lot clients and guide them through their car buying experience and make sure they leave fulfilled and happy with their decision.
Introduce prospecting clients to our service department, detail team, management, and support
team making sure their treating with the best customer service.
Guide customers through the finance paperwork process snacking sure they have all the right documents
and a credit application to apply for a car loan or get approved for one.
Engaged in sales negotiation's with the customer by going over price or finance options for the vehicle they were looking to purchase while making sure I get them the best deal possible.
Life Insurance Agent
Family First Life
03.2024 - 08.2024
Virtual life insurance broker for 4 carriers, Mutual of Omaha, americo, prosperity life, and AIG.
• My job was to follow up with warm leads and find the right life insurance policy for them and their family
based on their needs and what they can medically qualify for at the lowest rate possible
• Maintain and develop relationships with my clients and make sure they receive the best customer
service at anytime with any kind of concern
• From the time I started I’ve maintained 90% - 95% of retention with all sales and my clients
• Being here has only improved my skill set with sales, problem solving, Customer service and personal
development because my job is to protect people and their families when they need it most
Life Insurance Agent
American Income Life Insurance Company
01.2023 - 01.2024
Traveling Sales agent
Specialized in developing and selling family life insurance plans based on families wants and needs
In person appointments set after phone calling (inside sales and outside sales)
Collected and managed referrals
Trained new agents
I maintained 94% retention with high quality
Maintained good relationships with clients under my name and others
Developed a great skill set with sales either by cold calling or approaching warm leads
Kitchen Cook
Hucks Gas Station
04.2022 - 12.2022
Cleaned and sanitized work areas, utensils and equipment.
Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Reduced food waste by implementing proper storage techniques and inventory management.
Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
Education
No Degree - Life And Health Insurance
Person Vue
Evansville, IN
01-2023
High School Diploma -
North High School
Evansville, IN
05-2022
Skills
Customer service
Teamwork and collaboration
Time management
Multi-tasking strength
Goal oriented
Sales expertise
Complex Problem-solving
Professional demeanor
Negotiation tactics
proficiency in learning new skills
Service and goal oriented
determined personality
Accomplishments
Increased sales retention by 90-95% and maintained above 90% in my first year in sales with American Income Life and sustained my retention in a new company using sales and customer service skills with Family First life
Quickly adapted to a new industry selling Cars for D-Patrick with a varying client base ranging from the luxury car market to economy car market.
Learned teaching skills and tactic's training new agents within my first year of sales
demonstrated my problem solving skills and adaptability to exceed exceptions with learning a new skill or industry
Certification
Certifications : life and health insurance license in the state's of Indiana, Michigan, North Carolina, South Carolina, Kentucky
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
Martial Arts
Supporting STEM education initiatives and mentorship programs
I like working with my hands and fixing things
Outdoor Recreation
Auto Repair/Restoration
Enjoy hobbies that combine physical activity with outdoor exploration
Gym Workouts
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
very interested in engineering such as mechanical, aerospace, chemical, or software
i love learning in general for example if it's a skill like a trade being welding, electrical, or plumbing
Artificial Intelligence (AI) and Machine Learning
Developing software, websites, and apps in various programming languages