Utility Technician
Ryan Heflin
US STEEL
Michigan City
18
years of professional experience
Experienced warehouse professional with forklift, material handling, and shipping and receiving expertise. Known for safe equipment operation, accurate documentation, and keeping freight moving on time.
Work History
Utility Technician
14 Years- Checked packages and pallets for damage, fixed issues before dispatch.
- Used warehouse equipment to stage freight and prepare shipments for transport.
- Trained new team members on shipping steps, safety rules, and quality expectations.
- Monitored shipments closely and resolved delays to support on-time delivery and customer satisfaction.
- Reduced order processing time with diligent organization of products and accurate documentation.
- Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
- Trained new employees on warehouse procedures, ensuring efficient integration into the team while maintaining high productivity levels.
- Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
- Checked and rechecked orders before packaging and shipping items.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Moved shipment materials to and from designated areas using lift and hand trucks.
0331 Machine Gunner
4 Years- Operated crew-served machine guns during mounted and dismounted missions.
- Supported weapons maintenance, cleaning, and function checks to keep combat readiness high.
- Instructed Marines on machine gun handling, range safety, and firing procedures.
- Monitored weapons safety standards and corrected handling, storage, and accountability issues.
- Maintained a high level of situational awareness during operations, adjusting machine gun positions as needed to respond to changing battlefield conditions.
- Implemented rigorous physical fitness routines, contributing to overall unit preparedness and endurance in high-stress environments.
- Participated in numerous field exercises, honing skills in various terrain types and weather conditions to maintain operational readiness.
- Mentored junior Marines on career progression opportunities and leadership qualities, fostering a positive work environment within the unit.
Education
High School Diploma
Skills
Forklift operation
Heavy equipment operation
Crane operations
Warehouse equipment operation
Material handling
Loading and unloading
Shipping and receiving
Lockout and tagout procedures
Confined space entry
Safety protocols
Time management
Decision-making
Timeline
Utility Technician
US STEEL
09.2012 - 09.2026Read More
0331 Machine Gunner
United States Marine Corps
04.2008 - 04.2012Read More
Michigan City High School
High School Diploma
Read More