Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RYAN MELVIN

Indianapolis

Summary

Developed strong skills in database management and optimization within fast-paced, data-driven environment. Excel at SQL, database performance tuning, and ensuring data security and integrity. Looking to transition into new field where these skills can drive operational success and innovation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce/Database Administrator

INUMC
03.2024 - Current
  • Designed and Developed a Salesforce org for the INUMC and handled migration of previous tools/systems.
  • Ensured database security with implementation of role-based access control and regular vulnerability assessments.
  • Developed a customer/member portal with integrated forms and automations.
  • Instituted high level data validation along side advanced flows to reduce manual data entry and redundancy.

Research Coordinator

Solomon Page
11.2022 - 02.2024
  • Researched market data and utilized it for business development; contracts and opportunities with healthcare systems that resulted in multiple signed contacts with different facilities/companies
  • Managed and cleaned data within Excel to better analyze business strengths and weaknesses
  • Coordinated and implemented research with C-Suite staff to expand business knowledge and outreach
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results
  • Created and managed a contact list of 10,000+ contacts and connected managing director with them.
  • Helped developed a new custom database/CRM, Bullhorn

Patient Access Specialist

Community Health Network
07.2022 - 11.2022
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
  • Provided exceptional customer service, addressing patient concerns promptly and professionally
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
  • Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience

Education

Bachelor of Science - Health Services Administration

University of Evansville
12.2022

Skills

  • Salesforce Administration
  • SQL, SOQL, APEX, JS, CSS, HTML, Python
  • Operations Management
  • Critical Thinking
  • NPSP & Non-Profit Cloud, Service Cloud, Sales Cloud, and Marketing Cloud
  • Excel, PowerBi, Hex, Microsoft Office
  • Database Administration Practices
  • Database troubleshooting
  • Lightning Web Components
  • Visual Force
  • Flows
  • Integrated Systems

Certification

  • Google Data Analytics Professional
  • Salesforce Administrator
  • SQL
  • IT Technical Support
  • CPR & First Aid

Timeline

Salesforce/Database Administrator

INUMC
03.2024 - Current

Research Coordinator

Solomon Page
11.2022 - 02.2024

Patient Access Specialist

Community Health Network
07.2022 - 11.2022

Bachelor of Science - Health Services Administration

University of Evansville

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