Ryan Miller
NEW ALBANY,IN
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Court Case Manager
Commonwealth of Kentucky
04.2023 - Current
- As a case manager; I implement a system that documents defendants and attorneys court dates.
- Communication with attorneys and judges over schedule and moving court date and or trials.
- Monitor judges trial calenders and making necessary changes that are implemented by the judge.
- Developed and implemented comprehensive case management plans to address defendants needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to defendants.
- Schedule all court appearances for judge.
- Compile and maintain computer calendar and printed copy of schedule.
- Compile and maintain list of proposed available dates for scheduling.
- May develop and maintain record-keeping filing system for office.
- Operate various office equipment.
- Maintain office filing systems.
Judicial Support Specialist
Commonwealth of Kentucky
08.2022 - 04.2023
- Responded to judges inquiries and resolved complaints to establish trust and increase satisfaction.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Assisted with weddings and filled out the necessary documents for wedding party.
- Helped with other assignments and duties that was asked by judges and management.
Case Manager
Floyd County Community Corrections
09.2021 - 03.2022
- Accurately assessing the offenders individual needs and risk
- Promoting community safety by prioritizing supervision and treatment resources for high risk offenders
- Developing, coordinating, and implementing a range of community resources with evidence based programming for offenders
- Meeting with offenders once a week for a review
- Drug testing every week to fulfill compliance requirements
- Making regular on time fee payments
- Installing home detention equipment on offender as order by the court
- Contact: Daraius Randelia- Director
- (812) 948-5418
Interm Director
Floyd County Community Corrections
07.2021 - 09.2021
- Reported issues to higher management with great detail.
- Balanced daily till and payments from HIP clients.
- Maintained our home incarceration program with our clients.
- Maintained our daily check in system with our HIP clients.
- Trained and guided new director to maintain high productivity and performance metrics.
Administrative Assistant
Floyd County Community Corrections
08.2019 - 09.2021
- Make sure clients are compliant for their scheduled drug screen
- Take any forms of payments from clientele and balance the financial books at end of day
- Make the necessary phone calls to the courts for information on offenders
- Fulfill any task that is given by the director and assistant director
Import/Export Specialist
UPS
04.2017 - 10.2018
- Assisting TSA with packages that are coming through customs
- Making sure nothing illegal or hazardous is being shipped
- Making return labels for packages being sent back to the shipper
- Updating package information in master system for any new information i.e
- Updated shipping address, new information about package contents
Customer Service
UPS
10.2014 - 04.2017
- Assisting with the location of lost item from packages
- Retrieving items that have been found by other employees from torn or broken boxes
- Making new shipping labels from torn labels
- Assisting proper personnel with chemical spills
Irregular Package Handler
UPS
10.2014
- Moving packages over 100 lbs to and from conveyor belt to shipping container
Package Handler
UPS
08.2007 - 10.2014
- Moving packages to and from conveyor belt to shipping container
Education
Bachelors of Science - Criminal Justice
University of Louisville
05.2017
Associates of Science - Criminal Justice
Ivy Tech Community College of Indiana
12.2014
Skills
- IRAS certified (Indiana Risk Assessment System)
- LexisNexis legal research database
- Westlaw legal research database
- Proficiency with Microsoft Office
- Strong attention to detail
- Strong work ethics and demeanor
Certification
IRAS certified (Indiana Risk Assessment System)
Accomplishments
- Pi Theta Kappa Honors Society
- Ten year recognition award from UPS
- Five year recognition award from UPS
Timeline
District Court Case Manager
Commonwealth of Kentucky
04.2023 - Current
Judicial Support Specialist
Commonwealth of Kentucky
08.2022 - 04.2023
Case Manager
Floyd County Community Corrections
09.2021 - 03.2022
Interm Director
Floyd County Community Corrections
07.2021 - 09.2021
Administrative Assistant
Floyd County Community Corrections
08.2019 - 09.2021
Import/Export Specialist
UPS
04.2017 - 10.2018
Customer Service
UPS
10.2014 - 04.2017
Irregular Package Handler
UPS
10.2014
Package Handler
UPS
08.2007 - 10.2014
Associates of Science - Criminal Justice
Ivy Tech Community College of Indiana
IRAS certified (Indiana Risk Assessment System)
Bachelors of Science - Criminal Justice
University of Louisville