Ryan Mullins
Lebanon
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. I learn processes from ground up to lead by example and develop relationships with staff.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
IC supervisor
Hachette Book Group Inc.
Lebanon
08.2005 - Current
- Coordinated workflow between departments to ensure timely project completion.
- Mentored staff on best practices and company policies.
- Maintained deliverables across multiple shifts and a team of 25 full time employees and seasonal temp staff.
- Implemented process improvements to enhance efficiency in publishing tasks.
- Managed scheduling and resource allocation for multiple projects simultaneously.
Outside yard associate and load builder.
Menards
Lebanon
01.2011 - 06.2016
- Managed inventory organization and stocking in outdoor yard area.
- Operated forklifts and pallet jacks for material transportation.
- Assisted customers with product inquiries and loading purchases.
- Maintained cleanliness and safety standards throughout the yard.
- Prepared materials for delivery by organizing loads efficiently.
Claims Analyst, Quality Assurance
CNH Industrial
Lebanon
06.2002 - 08.2005
- Analyzed claims data to identify discrepancies and trends in submissions.
- Reviewed policy documents to ensure compliance with regulations and company standards.
- Collaborated with internal teams to resolve complex claim issues effectively.
Education
Lebanon High School
Lebanon, INSome College (No Degree) - Business
IUPUI
Indianapolis , INSkills
- Project management
- Workflow coordination
- Team leadership
- Process improvement
- Inventory management
- Effective communication
- Problem solving
Certification
HRT leadership training 2023.
6 Sigma 2007.
CPR/ First aid training 2025.
Affiliations
Involved in Boy Scouts as adult leader, 2022 to 2025.
Band/ Guard parent, active in boosters and shows.
Volunteer mentor at Hachette.
My outlook
I like to examine processes and problems thoroughly to see if I can identify ways to potentially improve when able. I'm aware enough to not change things for the sake of change or recognition, but with the goal to make something better or easier for myself or the next person. I am a big believer that every experience and interaction brings an opportunity to learn something new. I am very physical and believe that no aspect of work is beneath me, but is essential to thoroughly appreciate and understand a task and people. I pride myself on working my up in any job I undertake and demonstrating my work ethic to any team I join.
References
References available upon request.
Timeline
Outside yard associate and load builder.
Menards
01.2011 - 06.2016
IC supervisor
Hachette Book Group Inc.
08.2005 - Current
Claims Analyst, Quality Assurance
CNH Industrial
06.2002 - 08.2005
Lebanon High School
Some College (No Degree) - Business
IUPUI