Ryan Murphy
New York
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Resourceful Sales Executive with [Number] years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Kaiser Permanente
New York
01.2018 - 12.2018
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Enhanced productivity levels by anticipating needs and delivering outstanding support
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
Sales Associate
MassMutual
New York
01.2019 - Current
- Trained and developed 22 new sales team associates in products, selling techniques and company procedures.
- Maintained organized, presentable merchandise to drive continuous sales.
- Kept detailed records of daily activities through online customer database
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Presented sales data and insights to leadership to aid strategy development and planning.
Cashier supervisor
assistant
oxford, Assam
01.2023 - 05.2023
- Developed strong customer relationships, resulting in high rate of repeat customers.
- Maintained high levels of customer retention by resolving complex customer complaints.
- Balanced cashier drawers at end of shifts and logged any discrepancies.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Coached team to deliver top-quality customer service and uphold brand values.
- Kept inventories updated to enable timely stock reorder and replenishment.
Education
High School Diploma -
Unicoi County High School
Skills
Stocking and replenishingundefined
Languages
English
Beginner
Accomplishments
Acc
Affiliations
Aff
Additional Information
Add
Software
Soft
Certification
Certi
Interests
Int
Websites
Cust
Cust desc
References
References available upon request.
Timeline
Certi
06-2024
Cashier supervisor
assistant
01.2023 - 05.2023
Sales Associate
MassMutual
01.2019 - Current
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018
High School Diploma -
Unicoi County High School
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