Ryan Worstell
Vincennes
Summary
Results-oriented achiever with a proven ability to consistently exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, delivers impactful solutions that enhance organizational performance. Track record of surpassing expectations showcases dedication and commitment to achieving exceptional results.
Overview
8
8
years of professional experience
Work History
Family & Healthcare Coordinator
03.2024 - Current
- Served as primary caregiver and coordinator for a family of six, managing the diverse needs of four children ranging in age from 8 months to 9 years
- Facilitated seamless communication and collaboration between multiple healthcare providers, therapists, and educators to ensure comprehensive and integrated care for two children with neurodevelopmental differences
- Dedicated to ongoing professional development, pursuing continuing education opportunities focused on understanding and addressing the unique needs of neurodivergent individuals
- Effectively managed household resources, including budgeting, scheduling, and logistics, demonstrating strong organizational, problem-solving, and time-management skills
Technical Engineer (12T)
United States Army
02.2021 - 02.2024
- Company Overview: Fort Bragg, NC
- Performed land surveying and drafting tasks to support construction projects
- Operated and maintained surveying equipment, ensuring accuracy and efficiency
- Collaborated with a team of engineers and construction personnel to complete projects on time and within budget
- Adhered to strict safety protocols and procedures, maintaining a safe work environment
- Conducted site surveys and prepared technical reports
- Maintained detailed records of project progress and resource allocation
- Received Honors Graduate certificate, Army Good Conduct Metal, Army Achievement Metal, Honorable Discharge
- Fort Bragg, NC
Assistant Store Manager
Walmart
08.2020 - 01.2021
- Company Overview: Vincennes, IN
- Progressed from Remodel Associate to Assistant Store Manager within three years, demonstrating consistent growth and increasing responsibility
- Led a team of 15+ associates, consistently exceeding sales targets by 10-15% and achieving a 5% reduction in employee turnover
- Increased store sales by 12% in FY2023 by implementing a new customer engagement strategy, building upon customer service skills developed as a Sales Associate
- Consistently provided excellent customer service and maintained organized store operations throughout all roles
- Vincennes, IN
Automotive Supervisor
Walmart
02.2020 - 07.2020
Remodel Associate
Walmart
04.2019 - 01.2020
Customer Service – Tech Support
Concentrix (Apple Contract)
12.2017 - 03.2019
- Company Overview: Remote
- Provided technical support to Apple customers, diagnosing and resolving hardware and software issues for computer systems and mobile devices (iPads, iPods, iPhones) while adhering to established Apple repair procedures
- Managed a high volume of customer interactions in a deadline-driven environment, ensuring timely and effective resolution of technical problems
- Configured and installed secure Mac Network systems, including implementing security templates and managing user accounts and permissions
- Provided offline assistance and support to clients, demonstrating strong communication and problem-solving skills
- Remote
Correctional Officer
Indiana Department of Corrections
10.2016 - 11.2017
- Monitored inmate behavior and activity, meticulously documenting observations and ensuring adherence to established rules and regulations
- Conducted routine inspections and patrols to proactively identify and mitigate potential safety and security risks
- Prepared detailed reports on inmate activities and incidents, ensuring accurate record-keeping and contributing to effective case management
- Effectively de-escalated confrontational situations, demonstrating strong communication and problem-solving skills in a high-pressure environment
Education
Army Basic Combat Training & Advanced Individual Training -
Army Corp of Engineers
10.2021
Culinary Certification -
Texas Culinary Academy - Le Cordon Bleu
06.2013
High School Diploma -
Lawrenceville High School
01.2011
Skills
- Healthcare Coordination Skills
- Clinical Operations Oversight
- Operational Excellence
- Creative Problem Solving
- Customer service
- Teamwork and collaboration
- Effective communication
- Multidisciplinary team collaboration
Timeline
Family & Healthcare Coordinator
03.2024 - Current
Technical Engineer (12T)
United States Army
02.2021 - 02.2024
Assistant Store Manager
Walmart
08.2020 - 01.2021
Automotive Supervisor
Walmart
02.2020 - 07.2020
Remodel Associate
Walmart
04.2019 - 01.2020
Customer Service – Tech Support
Concentrix (Apple Contract)
12.2017 - 03.2019
Correctional Officer
Indiana Department of Corrections
10.2016 - 11.2017
Culinary Certification -
Texas Culinary Academy - Le Cordon Bleu
High School Diploma -
Lawrenceville High School
Army Basic Combat Training & Advanced Individual Training -
Army Corp of Engineers
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