Ryan Yoder
GOSHEN
Summary
Dock Attendant at Wawasee Boat Company and Shelf Stocker at Neighborhood Fresh with a proven track record in enhancing customer satisfaction and fostering team collaboration. Skilled in problem-solving and time management, I effectively assisted numerous customers during peak holidays, ensuring timely service and a memorable experience. Committed to maintaining high standards in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Dock Attendant
Wawasee Boat Company
05.2021 - 08.2024
- Increased overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.
- Coordinated with other dock staff to complete tasks quickly and effectively, creating a cohesive team environment.
- Maintained property grounds (landscaping, basic construction, cleaning/painting facilities).
- Assisted customers with how to properly operate rental pontoon boats and filled up their personal vessels with gasoline.
- Filled out gas payment tickets for customers and delivered customers their vessels across lake Wawasee in a timely manor.
- Worked major holidays such as Memorial Day and the 4th of July, during which large amounts of customers were assisted.
Shelf Stocker
Neighborhood Fresh
04.2022 - 08.2022
- Responsible for restocking a wide variety of food merchandise ranging from drink items to frozen foods.
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Assisted with product-moving logistics in the employee-only part of the store.
- Assisted around other areas of the store and assisted with preparing the store for final closing.
- Worked both Memorial Day and the 4th of July.
Education
Bachelor of Arts -
Western Michigan University
Kalamazoo, MI05-2027
High School Diploma -
Fairfield Jr. Sr. Highschool
Goshen, IN05-2023
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Multitasking capacity
- Conflict resolution
- Project management
- Deadline oriented
Timeline
Shelf Stocker
Neighborhood Fresh
04.2022 - 08.2022
Dock Attendant
Wawasee Boat Company
05.2021 - 08.2024
Bachelor of Arts -
Western Michigan University
High School Diploma -
Fairfield Jr. Sr. Highschool
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