Ryanne Brashear

• Registered and admitted patients accurately and efficiently while ensuring a positive and welcoming experience.
• Collected, verified, and updated patient demographic, insurance, and billing information to maintain accurate medical records.
• Obtained required consent forms, admission documentation, and authorizations in compliance with healthcare policies and regulations.
• Utilized Electronic Health Record (EHR) systems to enter, manage, and update patient information with a high level of accuracy.
• Verified insurance coverage and assisted with billing-related inquiries to support timely patient registration and reimbursement processes.
• Maintained strict confidentiality of patient information in accordance with HIPAA and healthcare privacy standards.
• Assisted patients, families, and visitors by answering questions, providing directions, and addressing concerns to enhance the overall patient experience.
• Coordinated with nursing, medical, and administrative departments to ensure efficient patient flow and accurate communication.
• Performed detailed data entry and record management while meeting productivity and accuracy standards in a fast-paced healthcare environment.
• Managed multiple tasks simultaneously, prioritizing urgent needs while maintaining exceptional customer service.

• Insurance Verification
• Medical Records Management
• Data Entry & Documentation
• HIPAA Compliance & Confidentiality
• Billing Support
• Communication & Interpersonal Skills
• Multitasking & Time Management
• Attention to Detail
• Team Collaboration

Patient-focused healthcare professional with experience in patient registration, admissions, insurance verification, and medical record management. Skilled in Electronic Health Record (EHR) systems, data accuracy, customer service, and maintaining confidentiality in compliance with HIPAA regulations. Proven ability to support patients, families, and healthcare teams in a fast-paced clinical environment while delivering exceptional service and accurate documentation.

• Professionalism.
• Computers.
• Customer service locally and out of state (I ran our online store along with my normal job).
• Customer service with regular customers, body shops, companies, and associates from sales to techs.
• Constantly learning as new models and technologies evolved.
• Organization of millions of parts.
• Memorization.
• Phone calls.
• In person.
• Problem solving especially when techs broke things or when customers came in looking for parts on a vehicle that is discontinued.
• Working with other dealerships to make sure customers are taken care of properly.
• Collaborated with mechanics and technicians to determine required parts for repairs and maintenance.
• Managed inventory of parts and accessories, guaranteed accurate stock levels and timely replenishment.
• Provided exceptional customer service by assisting customers in identifying the correct parts for their specific needs.
• Maintained detailed records of all sales transactions, including part numbers, quantities, and prices.
• Developed strong product knowledge to effectively answer customer inquiries and provide recommendations.
• Implemented a new system for tracking back-ordered parts, resulting in improved communication with customers regarding delivery timelines.
• Assisted in the organization of inventory storage areas to optimize space utilization and improve efficiency.
• Coordinated with suppliers to make sure timely delivery of ordered parts while maintaining cost-effectiveness.
• Resolved customer complaints or issues promptly and professionally, securing high levels of satisfaction.
• Trained new employees on product knowledge, sales techniques, and company policies and procedures.
• Collaborated with the purchasing department to forecast demand for popular parts based on historical data trends.
• Developed relationships with key clients within the industry through regular communication and personalized service.
• Collaborated cross-functionally with other departments such as sales, marketing, and logistics to ensure smooth operations.
• Developed and maintained strong relationships with suppliers/vendors to set the seal on reliable access to quality parts.
• Managed the return process for defective or incorrect parts, ensuring timely resolution for customers.
• Maintained up-to-date knowledge of industry regulations related to part specifications and certifications.

• Coordinated and executed private events, delivering exceptional service that enhanced customer satisfaction.
• Ensured cleanliness of bar area through regular sanitization, restocking supplies, and proper waste disposal, contributing to a welcoming environment.
• Developed strong product knowledge to answer questions about menu items including ingredients, preparation methods, and allergens.
• Resolved guest complaints promptly by actively listening to their concerns and taking appropriate actions for resolution.
• Maintained cleanliness of bar area by regularly sanitizing surfaces, restocking supplies, and disposing of waste properly.
• Resolved guest complaints swiftly by actively listening to concerns and implementing effective solutions.