Ryder Torres
FISHERS
Summary
Results-driven Sales Technician with a focus on customer satisfaction and relationship building. Proven ability to develop troubleshooting procedures and train new technicians, enhancing team performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Technician And Sales Trainer
Garage Door Doctor
Indianapolis, IN
05.2023 - 01.2026
- Diagnosed and resolved customer issues with garage door systems, ensuring high satisfaction levels.
- Conducted routine inspections and repairs, minimizing downtime for clients' garage doors.
- Installed and maintained various garage door models, enhancing operational efficiency and safety standards.
- Trained new technicians on installation protocols and safety practices, fostering a knowledgeable workforce.
- Developed troubleshooting procedures for common issues, enhancing technical support provided to clients.
- Assisted in the development of sales forecasts and strategies, contributing to the overall growth and success of the organization.
Hostess Trainer
Ale Emporium
Fishers, IN
03.2021 - 04.2023
- Developed and implemented best practices for managing reservations and waitlists to enhance customer service training for new host staff.
- Provided feedback to management on team performance and areas for improvement.
- Assisted in creating a welcoming atmosphere through effective communication and guest interaction.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
Education
High School Diploma -
Hamilton Southeastern
Fishers, IN06-2023
Skills
- Sales strategies
- Customer relationship building
- Time management
- Interpersonal communication skills
- Client engagement
Timeline
Sales Technician And Sales Trainer
Garage Door Doctor
05.2023 - 01.2026
Hostess Trainer
Ale Emporium
03.2021 - 04.2023
High School Diploma -
Hamilton Southeastern