Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Esparza

Sellersburg

Summary

Dynamic barista with proven expertise at Coffee Crossing, excelling in beverage preparation and cash handling. Recognized for fostering customer loyalty through personalized service and effective problem-solving. Adept at multitasking in fast-paced environments, ensuring cleanliness and safety while delivering high-quality drinks. Reliable team player committed to enhancing the customer experience while actively pursuing higher education and development during emotional turbulent landscapes.

Overview

4
4
years of professional experience

Work History

Barista

Coffee Crossing
07.2022 - Current
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
  • Maintained regular and consistent attendance and punctuality.
  • Coordinated with fellow staff members to keep communication lines open regarding ongoing tasks or potential issues that arose throughout shifts.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

Barista

Starlight Coffee
08.2021 - 10.2021
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.

Education

Bachelor of Science - East Asian Languages And Cultures

Indiana University, Bloomington
Bloomington, IN
05-2027

Academic Honors Diploma -

Silver Creek High School
Sellersburg, IN
06-2023

Indiana College Core -

Ivy Tech Community College of Indiana
Sellersburg, IN
06-2023

Skills

  • Problem-solving
  • Cash handling
  • Active listener
  • Cleanliness
  • Adaptive and creative
  • Order taking
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation, menu memorization, and drink customization
  • Conflict mediation

Languages

Spanish
Limited Working
Korean
Limited Working

Timeline

Barista

Coffee Crossing
07.2022 - Current

Barista

Starlight Coffee
08.2021 - 10.2021

Bachelor of Science - East Asian Languages And Cultures

Indiana University, Bloomington

Academic Honors Diploma -

Silver Creek High School

Indiana College Core -

Ivy Tech Community College of Indiana

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Rachel Esparza