Rylee Cain
Rushville
Summary
Resourceful Table Games Dealer known for high productivity and efficient task completion. Skilled in game management, customer interaction, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless game flow and positive guest experiences. Committed to maintaining integrity and professionalism in fast-paced casino environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work History
Table Games Dealer
Horseshoe Indianapolis Racing and Casino
Shelbyville
01.2024 - Current
- Dealt various table games including blackjack, poker, baccarat, and roulette.
- Engaged players with friendly interactions, enhancing overall gaming experience.
- Assisted in training new dealers on game rules and procedures.
- Maintained cleanliness and organization of gaming tables and equipment.
- Collaborated with floor staff to resolve player disputes effectively.
- Maintained a positive attitude and professional demeanor during shifts.
- Performed functional game duties quickly by efficiently handling money and chips.
- Assisted new players with understanding game rules and procedures.
- Collected losing bets and paid out winnings promptly and accurately.
- Communicated effectively with other members of the table games staff team.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Provided friendly customer service to guests at the casino table games area.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Adhered to established policies and procedures while dealing at tables.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Cashed in chips for players who wished to leave the table game area.
- Verified patron identification to confirm legal age for gambling activities.
- Demonstrated proper shuffling techniques for each game dealt.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Responded quickly and appropriately to any disputes that arose between players.
- Managed player transactions and maintained accurate chip counts.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Monitored game integrity and ensured compliance with gaming regulations.
Technician
Essex Cleaning & Restoration Services
Manilla
02.2017 - Current
- Maintained cleaning equipment and tools for optimal performance.
- Performed deep cleaning services in residential and commercial properties.
- Collaborated with team members to execute restoration projects efficiently.
- Inspected job sites for safety hazards and compliance with regulations.
- Assisted in training new technicians on cleaning procedures and equipment use.
- Documented service details and client interactions in company system.
- Implemented best practices for waste disposal and environmental safety.
- Ensured customer satisfaction through attentive service and communication skills.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Conducted preventive maintenance procedures according to established schedules.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Communicated with distributors to acquire necessary equipment for projects.
- Used register system to ring up customer purchases, process payments, and issue receipts.
Manufacturing Production Associate
Honda Manufacturing of Indiana
Greensburg
04.2021 - 10.2023
- Operated assembly line machinery to produce automotive components efficiently.
- Monitored production processes for quality control and safety compliance.
- Collaborated with team members to ensure timely completion of manufacturing tasks.
- Assisted in training new associates on operating procedures and safety standards.
- Maintained a clean and organized workspace to promote workplace safety.
- Completed job orders by following instructions from supervisors or team leads.
- Followed safety protocols while operating equipment or handling hazardous materials.
- Supported coworkers with tasks related to assembly line operations.
- Maintained quality standards throughout the manufacturing process.
- Reported defective products to supervisors for further investigation.
- Supported production by handling parts, rigs and jigs with precise care.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Communicated with co-workers to improve unit production.
- Stopped workflow to eliminate repeated manufacture of defective products.
- Followed detailed assembly instructions, processes, and procedures for product assembly.
- Attended training sessions to stay updated on new manufacturing technologies and processes.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Hand-assembled needed parts with bolts and screws.
Education
High School Equivalence
Shelbyville, INSkills
- Transaction handling
- Regulatory compliance
- Conflict resolution
- Quick decision making
- Memory retention
- Stress tolerance
- Strong mathematical skills
- Keen observation
- Patience and composure
- Conflict mediation
- Tactful communication
- Psychological Understanding
- Reliability
- Task prioritization
- Guest service
- Professional ethics
- Team collaboration
- Security procedures
- Written communication
- Analytical skills
- Teamwork and collaboration
- Multi-tasking
- Physical stamina
- Mental Arithmetic
- Problem-solving
- Cash management
- Guest relations
- Money handling
- Interpersonal skills
- Continuous improvement
- Organizational skills
- Crisis management
- Teamwork
- Adaptability
- Multitasking
- Time management
- Safety awareness
- Active listening
- Positive demeanor
- Problem solving
- Attention to detail
- Training and mentoring
- Reliability and punctuality
- Team player mentality
- Money handling expertise
- Excellent customer service
Timeline
Table Games Dealer
Horseshoe Indianapolis Racing and Casino
01.2024 - Current
Manufacturing Production Associate
Honda Manufacturing of Indiana
04.2021 - 10.2023
Technician
Essex Cleaning & Restoration Services
02.2017 - Current
High School Equivalence