Rylie Robertson
Avon
Summary
Proven track record in enhancing customer satisfaction and therapy outcomes, evidenced by my time at Athletico. Leveraged strong problem-solving and teamwork skills to optimize operations and patient care. Excelled in roles requiring organization, a positive attitude, and a commitment to excellence, achieving significant improvements in efficiency and client trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Babysitting
Self Employed
06.2016 - Current
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Talked to parents about concerns or issues with children during babysitting.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Retail Clerk
Old Navy
08.2019 - 11.2019
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
Rehab Aide
Athletico
02.2021 - 10.2023
- Increased therapy efficiency by managing inventory levels of supplies and ensuring timely reordering when needed.
- Assisted therapists in administering modalities such as heat, cold, ultrasound, and electrical stimulation to optimize patient recovery.
- Encouraged patients'' self-care skills development through education on proper body mechanics, home exercise programs, and assistive device usage.
- Improved patient mobility by assisting in exercises and stretches during rehab sessions.
- Expedited scheduling processes by coordinating appointments between therapists, patients, families, and caregivers.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Education
Associate of Science - Radiography
South College-Indianapolis
Indianapolis, IN03.2025
Bachelor of Science - Psychology
University of Indianapolis
Indianapolis, IN12.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Organization and Time Management
Timeline
Rehab Aide
Athletico
02.2021 - 10.2023
Retail Clerk
Old Navy
08.2019 - 11.2019
Babysitting
Self Employed
06.2016 - Current
Associate of Science - Radiography
South College-Indianapolis
Bachelor of Science - Psychology
University of Indianapolis
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