Somnath Sharma
Voip Engineer
New Delhi
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Field Applications Engineer
Telemax Communications Pvt Ltd
07.2022 - Current
- NewDelhi
- Implementation of SBCs, Gateways and otherproducts
- Post Implementation Support
- Documentation and inventory of all system
- Preparing technical documents
Genesys
Bangalore
01.2022 - 07.2022
- Implementation of various UC solutions i.e, Call CenterSolution, SBCs, Gateways and other solutions
- Handling various project forGenesys CC and SBCs and gateways installation
- Part of project delivery team
- Handling user's service forall project related queries.
Senior Engineer
HFCL Limited
08.2021 - 01.2022
- Maintain a high degree of user’s service forall support queries and adhere to all service level agreement
- Implementation of AudioCodes SBCs, Gateways and otherproducts
- Day to Day Operations Support
FAE
Telemax Communications Pvt Ltd.
03.2019 - 08.2021
- Implementation of AudioCodes SBCs, Gateways and otherproducts
- Post Implementation Support
- Documentation and inventory of all system
- Preparing technical documents
- Providing First Level Support to users
- Day to Day operations
Kolkata
07.2016 - 06.2018
Ranchi
06.2012 - 05.2015
- AudioCodes Gateways and IP Phones Implementation | AAI
- AudioCodes Gateways Implementation | ONGC
- AudioCodes Gateways Implementation | DishTV
- AudioCodes Gateways Implementation | Spicejet
- AudioCodes Gateways Implementation | ICICILombard
- AudioCodes SBC Implementation | Swiggy
- AudioCodes SBC Implementation | IGL
- AudioCodes SBC Implementation | ABS India
Education
Bachelor of Economics -
Marwari Collage
Ranchi 07.2012 - 08.2015
ACCP Pro
Aptech Computer Education
Kolkata 01.2016 - 01.2018
Skills
Experienced Technical Professional inundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Applications Engineer
Telemax Communications Pvt Ltd
07.2022 - Current
Genesys
01.2022 - 07.2022
Senior Engineer
HFCL Limited
08.2021 - 01.2022
FAE
Telemax Communications Pvt Ltd.
03.2019 - 08.2021
07.2016 - 06.2018
ACCP Pro
Aptech Computer Education
01.2016 - 01.2018
Bachelor of Economics -
Marwari Collage
07.2012 - 08.2015
06.2012 - 05.2015
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