S. ARUNKUMAR

Provided exemplary helpdesk service and support to assist customers. Collaborated with product teams to define requirements for new features and services. Communicated with clients to understand system requirements. New smart home solutions product installation, sales, and service. All home automation product sales.

• Facilitated the transition of projects from concept to production, ensuring seamless integration and operational efficiency.
• Monitored performance metrics to identify areas of improvement.
• Analyzed market trends and customer feedback to inform the development of new engineering solutions and product improvements.
• Coordinated with suppliers and vendors to negotiate contracts and secure high-quality materials within budget.

Ensured that all safety protocols were adhered to while conducting laboratory experiments.

• Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
• Conferred with project personnel to identify and resolve problems.
• Worked closely with authorities to obtain permits and resolve site issues.
• Developed manpower schedules and assignments to maintain project schedules.

• Completed regulatory documents concerning safety issues.
• Developed project plans, budgets, and timelines to ensure successful completion of projects.
• Generated technical reports for customers.
• Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.

• Completed repairs and maintenance service on mechanical, hydraulic and electrical systems.
• Identified problems with malfunctioning parts using diagnostic tools including multimeters, oscilloscopes and gas analyzers.